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Help Desk Management Services
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WEBCAST:   Posted: October 10, 2006 | When: October 18, 2006
Discover more about a secure, remote support solution to help your organization improve help desk productivity and reduce downtime and costs.
 sponsored by Citrix Online


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WHITE PAPER:   Posted: May 19, 2006 | Published: May 1, 2006
There are many "myths" that prevent companies from believing a third-party vendor can provide the help desk solution that best fits their needs. In order to uncover fact from fiction, let's take a closer look at ten common myths about hel...
 sponsored by ABS Associates, Inc.


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DATA SHEET:   Posted: November 30, 2004 | Published: November 1, 2004
Packeteer offers service and support packages, allowing you to select the coverage that is appropriate for your organization.
 sponsored by Packeteer


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PRODUCT OVERVIEW:   Posted: July 26, 2004 | Published: July 25, 2004
Verndale's "outsourced Internet department" and "support on demand" services provide a highly responsive and cost-effective virtual team to augment your constrained in-house resources.
 sponsored by Verndale Corporation


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PRODUCT LITERATURE:   Posted: May 18, 2004 | Published: May 18, 2004
beCogent has teamed up with the industry's leading technology providers to create beAssisted - the first product to blend voice-enabled customer self-service with live agents which presents an alternative to going offshore.
 sponsored by beCogent Ltd


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