WHITE PAPER - Data modeling has evolved from an arcane technique for database designers into an entire family of interrelated techniques that serves many constituencies, including techno-phobic business stakeholders and users. The new maturity of modeling to...
Posted: July 18, 2008 | Published: May 19, 2008


Topics:  Business Intelligence | Data Management | Databases | Market Trends | Marketing | Sales | SOA

WHITE PAPER - The need for more compute power and network storage shows no sign of stopping anytime soon, and data centers are already low on power. While energy-efficient technologies exist, they are not a panacea. Technology must be combined with...
Posted: July 18, 2008 | Published: September 18, 2007


Topics:  Data Centers | Intellectual Property | Market Trends | Marketing | NAS | Sales | SAN | Vendors

WHITE PAPER - Not all standards are created equal. Some are technically elegant but achieve little market adoption. Others are broadly deployed. By virtually any measure, the Institute of Electrical and Electronics Engineers (IEEE) 802.11 wireless local area...
Posted: July 18, 2008 | Published: November 13, 2006


Topics:  LAN | Marketing | Network Management | Sales | Security | Standards | Vendors | VoIP | VPN | Wireless Networks | WLAN

WHITE PAPER - Telepresence delivers a tight combination of technology, environmental design and services that immerses participants in the experience, literally tricking their brains into thinking they are actually in the same room. This whitepaper gives the details.
Posted: July 17, 2008 | Published: September 1, 2007


Topics:  Collaboration | Interoperability | Marketing | ROI | Teleconferences | Teleconferencing Services | Teleconferencing Software | Vendors

WHITE PAPER - Real-time CCPM solutions give contact center management an objective and quantifiable method for identifying, capturing and communicating customer or operational issues quickly enough to prevent them from causing more damage.
Posted: July 17, 2008 | Published: April 3, 2008


Topics:  Benefits | Contact Centers | Dashboards | Enterprise | Manufacturing | Marketing | Productivity | Sales

WHITE PAPER - Unified communications (UC) is a term that has been heralded in the telephony and network markets as the IT architecture that will streamline business processes and break down the distinct silos of communications within the enterprise.
Posted: July 15, 2008 | Published: June 1, 2008


Topics:  Collaboration | CRM | Domino | Enterprise | Instant Messaging | Inventory Management | IP Telephony | Marketing | Microsoft Exchange | Unified Messaging Systems

WHITE PAPER - ECHO digital recording solution brings a whole host of advantages, including dispute resolution, liability management, evaluation support, and more.
Posted: July 11, 2008 | Published: October 1, 2006


Topics:  Call Centers | Customer Data Management | Customer Interaction Services | Customer Service | Health Care Industry | Insurance Industry | Marketing

TECHNICAL ARTICLE - Every SMB should have a written (and thoughtfully prepared) network-security plan in place.
Posted: July 10, 2008 | Published: January 1, 2005


Topics:  Marketing | Network Security | Security Breach | SMBs

SOFTWARE DEMO - Learn more about this integrated portfolio and client relationship management system: an end-to-end solution for accounting and reporting, client servicing and marketing.
Posted: July 10, 2008 | Published: July 1, 2008


Topics:  Accounting Software | Client-Server Software | CRM | Marketing | Office Applications Software | Portfolio Management (Finance) | Reporting Software | Systems Integration Services

WHITE PAPER - There are three types of product demos that prolong the sales cycle, result in no decision, or flat out kill the deal, Feature Dump Demo, Show Up & Throw Up Demo, Spray & Pray Demo.
Posted: July 10, 2008 | Published: July 1, 2008


Topics:  Marketing | Sales | Sales Consulting Services | Sales Representatives | Training | Training and Educational Services

WHITE PAPER - In many cases, the product silos that exist internally become transparent to your buyers during the sales cycle, creating the perception you've got a bunch of fragmented products instead of integrated solutions.
Posted: July 10, 2008 | Published: July 1, 2008


Topics:  Marketing | Sales | Sales Consulting Services | Sales Information Systems | Sales Representatives

PRODUCT LITERATURE - SageCRM is a powerful, easy-to-use customer relationship management solution that integrates directly with Sage Accpac ERP, and you can also synchronize your sales, marketing, and customer care activities across your organization.
Posted: July 3, 2008 | Published: July 1, 2008


Topics:  CRM | Customer Service | ERP | Marketing | Sales Force Automation | Web Services

PRODUCT LITERATURE - This paper examines how IT companies can better align their marketing efforts. It highlights a framework that allows IT vendors to deliver the right products to the most lucrative markets and communicating value propositions in plain English.
Posted: July 1, 2008 | Published: June 1, 2007


Topics:  B2B | B2B Integration | ERP | ERP Software | IT Spending | Market Segments | Marketing | Marketing Information Systems | Product Development

WHITE PAPER - Sophos offers two distinct Network Access Control solutions which include comprehensive endpoint assessment, remediation and enforcement options, giving organizations control of managed, guest and unauthorized computers.
Posted: July 1, 2008 | Published: January 1, 2007


Topics:  Access Control | Data Security | Email Security | Endpoint Security | LAN | Marketing | Network Security | Security Policies | Security Threats | VPN

WHITE PAPER - This white paper reveals the power that a comprehensive lead-scoring model can deliver, and help you understand the key considerations necessary to arrive at an accurate and reliable lead score.
Posted: June 26, 2008 | Published: June 1, 2008


Topics:  B2B | Demographic Profiles | Marketing | Sales