WHITE PAPER - Caught in a pinch of downsizing, restore IT productivity through automation.
Posted: July 11, 2008 | Published: July 1, 2007


Topics:  Business Intelligence | Business Process Automation | Productivity | Sales Force Automation | Server Virtualization

PRODUCT LITERATURE - With Datex EX MSFA solution, your sales force gains the access to critical customer and product information allowing them to reduce their response time to customers while increasing their productivity.
Posted: July 8, 2008 | Published: July 8, 2008


Topics:  ERP | Inventory Management | Productivity | Sales Force Automation

PRODUCT LITERATURE - For more than a quarter century, Datex Corporation has exceeded customer expectations by developing unique and powerfully dynamic service solutions.
Posted: July 8, 2008 | Published: July 8, 2008


Topics:  Customer Data Management | Customer Satisfaction | Sales Force Automation | Sales Information Systems | WLAN

PRODUCT LITERATURE - SalesLogix 6.2, delivers integrated sales, marketing, customer service and support automation solutions, SalesLogix is built with versatility to meet the unique needs of small and medium sized businesses.
Posted: July 8, 2008 | Published: July 8, 2008


Topics:  CRM | Customer Service | Sales and Marketing Software | Sales Force Automation | Sales Information Systems | Sales Order Management | Supply Chain Management

PRODUCT LITERATURE - SageCRM is a powerful, easy-to-use customer relationship management solution that integrates directly with Sage Accpac ERP, and you can also synchronize your sales, marketing, and customer care activities across your organization.
Posted: July 3, 2008 | Published: July 1, 2008


Topics:  CRM | Customer Service | ERP | Marketing | Sales Force Automation | Web Services

WHITE PAPER - MRM is a set of processes and capabilities designed to enhance a company's ability to orchestrate and optimize internal and external marketing resources.
Posted: June 24, 2008 | Published: June 1, 2008


Topics:  Content Management | Content Management Software | CRM | Customer Satisfaction | Marketing | Marketing Information Systems | Sales and Marketing Software | Sales Force Automation | Software as a Service | Workflow Software

TRANSCRIPT - In this report, expert Jeffrey Paul Cotrupe will address how service providers can improve customer relationship management (CRM) by integrating it with other operations and business support systems (OSS/BSS).
Posted: June 20, 2008 | Published: June 1, 2008


Topics:  Accounting | Billing Systems | CRM | Customer Service | Marketing | Product Life Cycles | Sales Force Automation | SOA | Telecommunications Service Providers

WHITE PAPER - The BlackBerry Enterprise Solution is a comprehensive platform, designed to meet your organizations needs to mobilize enterprise applications and systems.
Posted: June 19, 2008 | Published: June 1, 2008


Topics:  Customer Service | Inventory Management | Mobile Device Management | Remote Access Security | Sales Force Automation | Supply Chain Management | Wireless Infrastructure

WHITE PAPER - SWM represents just what it says - a focus on the workstyles of salespeople to support them and help them in closing more business.
Posted: June 10, 2008 | Published: June 10, 2008


Topics:  CRM | Networking | Sales | Sales Force Automation

WHITE PAPER - This paper attempts to offer the cautionary warning that what has worked in your past may not serve your current sales reps as well today, and could actually hurt their performance.
Posted: June 10, 2008 | Published: January 1, 2007


Topics:  Collaboration | CRM | Internet | ROI | Sales Force Automation

WHITE PAPER - This Yankee Group white paper explores what companies must do beyond software as a service (SaaS) solutions to improve sales effectiveness, increase customer satisfaction and provide a differentiated customer experience.
Posted: June 2, 2008 | Published: February 1, 2008


Topics:  Business Process Management | CRM | CRM Software | Customer Satisfaction | Market Trends | ROI | Sales Force Automation | Sales Representatives | Software as a Service

WEBCAST - In this Webcast, explore the value of e-invoicing as a best practice to help your company improve performance in the order-to-cash cycle.
Posted: May 21, 2008 | Premiered: June 10, 2008


Topics:  Billing Services | Billing Software | Billing Systems | Business Process Automation | Business Process Automation Software | Cost Benefit Analysis | Sales Force Automation | Sales Representatives | SAP (Product)

WHITE PAPER - Why should a company implement a CRM application when it already has contact management software? This paper examines the advantages of a CRM system over simple Contact management, and shows how CRM can contribute to a company's profitability.
Posted: May 16, 2008 | Published: May 1, 2008


Topics:  Contact Management Software | CRM | CRM Best Practices | CRM Software | Customer Data Integration | Customer Satisfaction | Sales Force Automation

WEBCAST - See how the on-demand delivery model can solve these challenges and are already being used by companies such as Avon, Stratus Technologies, GE and many others.
Posted: April 28, 2008 | Premiered: May 14, 2008


Topics:  Business Process Management | Business Process Management Software | Content Management | Content Management Software | Information Management | Marketing | Sales Force Automation | Software as a Service | Supply Chains | Unstructured Data

PRODUCT LITERATURE - Learn how contract signature systems automate many manual aspects of disseminating, distributing, and finalizing contracts and can free salespeople from time wasted after the handshake, email, or phone call that made the sale.
Posted: April 14, 2008 | Published: April 14, 2008


Topics:  Contract Management | Contract Management Software | Contracts | Customer Service | Electronic Signatures | Sales Force Automation | Sales Orders | Sales Representatives | Software Implementation | Wireless Applications Software