WHITE PAPER:   Posted: June 30, 2008 | Published: June 1, 2008
This document explains how SAP leverages Web 2.0 in CRM to improve customer experience.

VIDEOCAST:   Posted: June 27, 2008 | When: June 1, 2008
Many emerging businesses today are searching for a way to move into new markets and achieve cost effective product growth. Learn how to improve your business and acquire new product segments without experiencing an increase of internal resources.

CASE STUDY:   Posted: June 16, 2008 | Published: July 1, 2005
For Commerzbank streamlining the corporate credit lines to corporations and institutions, streamlining the corporate credit lending process to reduce paper and drive down costs had become a top priority.

WEBCAST:   Posted: June 9, 2008 | When: June 9, 2008
This Webcast will examine those tools and explore the myriad of BI options available to CIOs.

WHITE PAPER:   Posted: June 6, 2008 | Published: June 6, 2008
In uncertain economic times, professional service companies can win by focusing on the basics, such as building lasting client relationships.

WEBCAST:   Posted: June 6, 2008 | When: June 18, 2008
Explore how CRM now includes Web 2.0 capabilities that enhance user experience and productivity. Learn more about a highly personalizable, interactive user interface and how it enables content syndication from internal and external data sources.

WHITE PAPER:   Posted: June 2, 2008 | Published: March 1, 2008
This IDC white paper explores the benefits of employing a vertical CRM application based on industry best practices. Learn challenges, opportunities and benefits of vertical applications as well as advice for industry-specific solutions.

WHITE PAPER:   Posted: June 2, 2008 | Published: February 1, 2008
This Yankee Group white paper explores what companies must do beyond software as a service (SaaS) solutions to improve sales effectiveness, increase customer satisfaction and provide a differentiated customer experience.

WHITE PAPER:   Posted: May 20, 2008 | Published: May 1, 2008
Read this white paper to learn how to gain a better understanding of sales opportunities and make faster, better-informed decisions on how to respond to new market opportunities.

WHITE PAPER:   Posted: May 16, 2008 | Published: May 1, 2008
Why should a company implement a CRM application when it already has contact management software? This paper examines the advantages of a CRM system over simple Contact management, and shows how CRM can contribute to a company's profitability.

WHITE PAPER:   Posted: May 10, 2008 | Published: January 1, 2007
Explore the top 10 reasons you should get your software as a service. Learn how you can leverage key application, accelerate ROI and achieve global availability with an on-demand model.

WHITE PAPER:   Posted: May 1, 2008 | Published: May 1, 2008
This paper examines the options you have when picking a CRM application. It discusses the different options -- hosted or Software-as-a-Service, or an in-house, Windows-based solution. It pays particular attention to IBM business application users.

WHITE PAPER:   Posted: April 16, 2008 | Published: January 1, 2005
The Intuitive ERP enterprise solution includes feature-rich and integrated ERP, customer relationship management, business intelligence and e-commerce modules all the tools you need to enhance the productivity and profitability.

WEBCAST:   Posted: April 7, 2008 | When: April 23, 2008
Attend this Webcast to explore where transactional applications stop and where the value of business intelligence and analytics takes over, allowing you to get answers on demand, not just in static reports.

WHITE PAPER:   Posted: April 3, 2008 | Published: January 1, 2004
This white paper identifies the most important capabilities of an effective enterprise application training platform.