PRODUCT LITERATURE:   Posted: July 3, 2008 | Published: July 1, 2008
SageCRM is a powerful, easy-to-use customer relationship management solution that integrates directly with Sage Accpac ERP, and you can also synchronize your sales, marketing, and customer care activities across your organization.

WHITE PAPER:   Posted: July 1, 2008 | Published: June 1, 2008
This paper discusses how to implement agile thinking in the context of both defined engineering practices and organizations Software Development Lifecycle

CASE STUDY:   Posted: July 1, 2008 | Published: July 1, 2008
Pitney Bowes Group 1 Software customer communication management (CCM) solutions allow Shenzhen Telecom to provide customized billing, while greatly enhancing operational efficiency and customer satisfaction.

DATA SHEET:   Posted: July 1, 2008 | Published: July 1, 2008
Pitney Bowes MapInfo's Risk Data Suite for Communications Providers and Electric Utilities brings it all together with complete data on both historic and current weather, as well as political and crime risk.

WHITE PAPER:   Posted: June 27, 2008 | Published: January 1, 2007
ROI is gaining momentum as many sponsors are finding hard to justify SOA initiatives without ROI and ROI often comes as a bottleneck or a barricade in justifying SOA initiative.

SOFTWARE LISTING:   Posted: June 26, 2008 | Published: June 1, 2008
Accenture brings together a deep understanding of the business and technology dimensions of an organization to harness information to improve decision-making, financial management, regulatory compliance and customer service.

CASE STUDY:   Posted: June 25, 2008 | Published: June 1, 2008
Service organizations are becoming increasingly aware of the need to automate their field service operations, which includes the introduction of scheduling, route optimization, and mobile technology.

CASE STUDY:   Posted: June 25, 2008 | Published: June 23, 2008
Quality Store investigated the market and selected an integrated retail scheduling system from SERVICEPower and this solution provides guaranteed appointments for the designers.

TRANSCRIPT:   Posted: June 20, 2008 | Published: June 1, 2008
In this report, expert Jeffrey Paul Cotrupe will address how service providers can improve customer relationship management (CRM) by integrating it with other operations and business support systems (OSS/BSS).

WHITE PAPER:   Posted: June 19, 2008 | Published: January 1, 2007
For every area of your datacenter, Sun Professional Services has created a tailored assessment service.

VIDEOCAST:   Posted: June 19, 2008 | When: June 19, 2008
In this case study read how MidAtlantic Farm Credit, a financing company for agribusiness and rural homeowners, utilized Cisco Unified CallConnector for Microsoft Dynamics CRM to provide a 360-degree view of customer information to every employee.

CASE STUDY:   Posted: June 19, 2008 | Published: June 19, 2008
In order to maintain its market leadership, Kraft Food's products should reach their destinations faster and faster, but in the most effective way.

WHITE PAPER:   Posted: June 19, 2008 | Published: June 19, 2008
Best of breed ERP systems not only allow you to evaluate material and labor costs, but also to analyze the cost impact of using alternate manufacturing locations and various materials suppliers.

PRODUCT LITERATURE:   Posted: June 19, 2008 | Published: June 19, 2008
Xperia is a leading provider of enterprise software solutions, applications and services that enable businesses to maintain a competitive advantage and deliver operational efficiencies that produce bottom line results.

WHITE PAPER:   Posted: June 19, 2008 | Published: June 1, 2008
The BlackBerry Enterprise Solution is a comprehensive platform, designed to meet your organizations needs to mobilize enterprise applications and systems.