WHITE PAPER - The development of Web 2.0 technologies enhances the functionality and flexibility of the Web as a content and delivery mechanism, that enable the emergence of the "community" as a market, collaborative and creative force.
Posted: July 21, 2008 | Published: June 29, 2007


Topics:  Customer Self-Service | Customer Service | Customers | Financial Services | Outsourcing

WHITE PAPER - This IDG study provides four decisive actions that respondents are taking to better manage and protect their data, but at the same time, it uncovers several critical areas where enterprises may be falling short.
Posted: July 15, 2008 | Published: July 14, 2008


Topics:  Best Practices | Compliance Software | Data Management | Data Security | Information Management | Outsourcing

WHITE PAPER - This Asset Management Operations and Compensation Survey conducted by Advent Users Group and Advent Software was taken by over one hundred investment firms. Technology, operations and compensation were the three key areas covered in the survey.
Posted: July 10, 2008 | Published: July 1, 2008


Topics:  Asset Management (Finance) | Asset Management Services | Compensation | CRM | Employee Monitoring | Investments | Outsourcing | Strategic Planning | Surveys

WHITE PAPER - In investment reporting, customers expect detailed reports of irreproachable accuracy, delivered with no delay or excuses. This whitepaper will serve as as a guide for Investment Advisors.
Posted: July 10, 2008 | Published: January 1, 2006


Topics:  Budgeting | Financial Applications Software | Financial Services Industry | Investments | Outsourcing | Reporting Software | Systems Management

WHITE PAPER - This whitepaper is based on an OnForce/TechTarget webcast entitled "Outsourcing Systems Management". The demand for outsourcing is discussed from the perspective of a business but not from a technology perspective.
Posted: July 10, 2008 | Published: July 1, 2008


Topics:  Benefits | Best Practices | Business Process Outsourcing | CRM | Management Service Providers | Outsourcing | ROI | Server Management | Storage Management | Systems Management

WHITE PAPER - This paper provides you with the information you will need when speaking with hosted Exchange providers to ensure that you select a provider who is reputable and will recommend a solution that will help increase your corporate profitability and success.
Posted: July 7, 2008 | Published: June 10, 2008


Topics:  Backups | Data Migration | Email Management | Email Management Software | Email Security Software | Mobile Device Management | Outsourcing | Spam

WEBCAST - Many organizations today are considering an outsourcing model for managing the lifecycle of their ERP environment. View this Webcast and discover the key challenges typically faced in managing ERP environments as well as the benefits outsourcing.
Posted: July 2, 2008 | Premiered: July 15, 2008


Topics:  Application Life-Cycle Management | Application Outsourcing | Business Process Management | Business Process Management Software | eBusiness Software | ERP | ERP Software | Outsourcing | Risk Assessment

WHITE PAPER - Project-centric manufacturing business models that involve outsourcing and short product lifecycles expose manufacturers to a number of risks they were not vulnerable to previously.
Posted: July 1, 2008 | Published: June 1, 2008


Topics:  Business Intelligence | Business Models | ERP | Outsourcing | Productivity | Risk Management | Supply Chain Management

PODCAST - In an accompanying podcast, the Channel Media Group's Stephen J. Bigelow examines the pros and cons of on-site systems management. Find out what the advantages and disadvantages are as you keep an eye on market dynamics and strive to stay competitive.
Posted: June 27, 2008 | Premiered: June 27, 2008


Topics:  CRM | IT Best Practices | Management Service Providers | Outsourcing | Software as a Service | Systems Management | Systems Management Services | VARs

WEBCAST - In a Webcast presentation, Noel, Ptak & Associates Analyst Richard Ptak assesses the outsourcing of systems management services and discusses the range of issues facing service providers.
Posted: June 27, 2008 | Premiered: June 27, 2008


Topics:  CRM | IT Best Practices | Management Service Providers | Outsourcing | Software as a Service | Systems Management | Systems Management Services | VARs

BROCHURE - Accenture helps organizations find creative ways to use enterprise software applications to become high performers and outpace the competition.
Posted: June 26, 2008 | Published: January 1, 2007


Topics:  Business Performance Management | Business Process Outsourcing | ERP | Outsourcing | SAP (Product)

PRODUCT LITERATURE - Not only is Serena Dimensions CM the industry's "most capable software change and configuration management tool", it is also the fastest. That's because it's built for speed, delivering the superior performance that teams need to accomplish their goals.
Posted: June 5, 2008 | Published: June 1, 2008


Topics:  Application Development | Application Life-Cycle Management | Outsourcing | Productivity | Regulatory Compliance

WHITE PAPER - Degaussing is a magnetic field using an alternating field of sufficient intensity to saturate the media, the magnetic field is then slowly withdrawn or reduced and the magnetic media is left in a magnetic neutral state, or erased.
Posted: June 3, 2008 | Published: May 30, 2008


Topics:  HIPAA | Internet | Outsourcing | Security

WHITE PAPER - This white paper explains the benefits of Consolidation 2.0 and shows how it best meets the demands of today's global business environment.
Posted: May 27, 2008 | Published: January 1, 2008


Topics:  Automatic Call Distribution Systems | Best Practices | Call Center Management | Call Center Software | Call Centers | Contact Center Management | Contact Center Software | Contact Centers | Customer Satisfaction | Outsourcing | Unified Messaging

WHITE PAPER - This study, which was commissioned by SAP in cooperation with Axon Solutions Inc., found that most respondents believe there will be some re-settling of MRO operations internally versus outsourcing during the coming five years.
Posted: May 19, 2008 | Published: May 16, 2008


Topics:  Globalization | Outsourcing | Procurement | Supply Chain Integration