WHITE PAPER:   Posted: May 9, 2008 | Published: May 1, 2008
This technical integration brief explains how the SAP CRM application can be integrated into a contact center, including both general technical details of call center integration, as well as how to use vendor certified software from AMC.

WHITE PAPER:   Posted: May 9, 2008 | Published: May 1, 2008
This technical integration brief explains how the Siebel CRM application can be integrated into a contact center, including both general technical details of call center integration, as well as how to use vendor certified software from AMC.

WHITE PAPER:   Posted: May 9, 2008 | Published: May 1, 2008
This technical integration brief explains how the PeopleSoft CRM application can be integrated into a contact center, including both general technical details of call center integration, as well as how to use vendor certified software from AMC.

CASE STUDY:   Posted: April 28, 2008 | Published: April 28, 2008
Learn how one company uses electronic signing to improve customer service and efficiency, acceleration the consolidation closing process and reduce mail costs.

PRODUCT LITERATURE:   Posted: April 10, 2008 | Published: April 9, 2008
Learn how to make the most of your Oracle software and determine whether or not upgrading to R12 is right for your business. Find answers to your tough questions and realize the benefits of upgrading.

WHITE PAPER:   Posted: April 10, 2008 | Published: April 1, 2008
Learn key concepts and principles of implementing SOA for enterprise applications. Explore the promise of SOA in enterprise computing and initiatives in the area of service orientation.

CASE STUDY:   Posted: April 10, 2008 | Published: April 9, 2008
Learn how you can integrate Oracle applications to improve accuracy of financial reporting and gain the flexibility to integrate those applications with the back-end systems of all its suppliers to securely exchange data.

CASE STUDY:   Posted: March 26, 2008 | Published: September 2, 2006
In this case study, learn how one company was able to dramatically reduce their dependence on paper-based processes by integrating an e-signature solution with their existing software and workflows.

WHITE PAPER:   Posted: March 20, 2008 | Published: March 1, 2008
This paper is concerned with providing the capability to deliver optimized and bug-free code to production, both in a proactive sense and as a response to troubleshooting issues in production.

WEBCAST:   Posted: March 19, 2008 | When: March 19, 2008
Microsoft Dynamics CRM helps organizations build more profitable customer relationships.

WHITE PAPER:   Posted: March 12, 2008 | Published: March 1, 2008
Learn three distinct levels of CRM integration: data replication, data synchronization, and process integration. Avoid making costly mistakes and focus your integration efforts on enhancing the usefulness of each individual application.

WHITE PAPER:   Posted: March 9, 2008 | Published: March 1, 2008
Learn about effective talent management processes and systems that can have a significant positive impact on business. Meet your critical talent management challenges with specific criteria for processes and systems well-suited for your company.

PRODUCT LITERATURE:   Posted: March 7, 2008 | Published: March 7, 2008
The workforce is your most valuable asset. Learn how you can choose the right solution to solve your most pressing workforce related challenges.

WHITE PAPER:   Posted: March 7, 2008 | Published: May 1, 2007
Learn how you can ensure your ERP and CRM implementation projects go smoothly and within budget. Achieve rapid ROI with the ability to easily implement, grow and support your applications as well as provide data uniformity throughout your company.

WHITE PAPER:   Posted: February 22, 2008 | Published: February 1, 2008
Learn how building Web applications with improved security features can enable the application to fulfill its economic promise while protecting the organization against liability and loss.