WHITE PAPER -
Real-time CCPM solutions give contact center management an objective and quantifiable method for identifying, capturing and communicating customer or operational issues quickly enough to prevent them from causing more damage.
Posted: July 17, 2008 | Published: April 3, 2008
WHITE PAPER -
This whitepaper is based on an OnForce/TechTarget webcast entitled "Outsourcing Systems Management". The demand for outsourcing is discussed from the perspective of a business but not from a technology perspective.
Posted: July 10, 2008 | Published: July 1, 2008
WHITE PAPER -
This whitepaper examines the financial impact and potential ROI on companies who use OracleEnterprise Content Management Suite. It provides companies with the ability to easily manage, reuse, and retain content and to streamline related business processes
Posted: July 10, 2008 | Published: July 10, 2008
VIDEOCAST -
This Videocast provides an overview on the state of Disaster Recovery today. It highlights a new solution that simplifies implementation and management while being scalable with your business.
Posted: July 10, 2008 | Premiered: July 10, 2008
WHITE PAPER -
Companies that implement a good communications program realize a faster ROI on their CDHPs and decision support tools.
Posted: June 9, 2008 | Published: January 1, 2006
WHITE PAPER -
To achieve the necessary continuity in a post-merger environment, HR must synchronize many processes, data sources, and other moving parts in a compressed timeframe--all while maintaining existing service levels for all employees.
Posted: June 9, 2008 | Published: January 1, 2007
WHITE PAPER -
This white paper discusses the 5 pitfalls to avoid when purchasing a time and attendance system.
Posted: March 7, 2008 | Published: March 7, 2008
DATA SHEET -
Explore how you can make scheduling work more efficient and realize accurate reporting on other information such as bonus incentives.
Posted: March 7, 2008 | Published: March 7, 2008
WHITE PAPER -
This whitepaper discusses the benefits of virtualization. It describes some of the technical challenges in virtualized environments and the steps you can take to avoid some of the pitfalls.
Posted: August 6, 2007 | Published: March 1, 2007
SOFTWARE DEMO -
Benefits Manager makes work easier by hosting all benefit information in one easy to use resource.
Posted: July 25, 2004 | Published: July 23, 2004
PRODUCT LITERATURE - Instead of calling HR or the service center, using Authoria Employee Advisor, employees can access all of the information they need to make the best annual enrollment choices possible. Posted: July 14, 2004 | Published: July 14, 2004
SEE: 
WHITE PAPER -
Real-time CCPM solutions give contact center management an objective and quantifiable method for identifying, capturing and communicating customer or operational issues quickly enough to prevent them from causing more damage.
VIDEOCAST -
This Videocast provides an overview on the state of Disaster Recovery today. It highlights a new solution that simplifies implementation and management while being scalable with your business.
SOFTWARE DEMO -
Benefits Manager makes work easier by hosting all benefit information in one easy to use resource.
