CASE STUDY:   Posted: April 28, 2008 | Published: April 28, 2008
In this case study, learn how one company easily integrated an e-signature service into its existing CRM system. Explore how to improve your customer conversion rate and reduce spending on paper-based processes.

WEBCAST:   Posted: April 7, 2008 | When: April 23, 2008
Attend this Webcast to explore where transactional applications stop and where the value of business intelligence and analytics takes over, allowing you to get answers on demand, not just in static reports.

WHITE PAPER:   Posted: April 3, 2008 | Published: January 1, 2004
This white paper identifies the most important capabilities of an effective enterprise application training platform.

WHITE PAPER:   Posted: March 26, 2008 | Published: September 1, 2007
Learn about a four step performance management roadmap that can help you put in place an effective reporting solution and build it in a well-thought-out way to transform your business processes and drive higher performance.

WHITE PAPER:   Posted: March 20, 2008 | Published: January 1, 2007
Learn how lead nurturing can help you build relationships with qualified prospects that are not yet sales-ready, regardless of budget, authority or timing - and of ensure a clean hand-off to sales at the right time.

WEBCAST:   Posted: March 19, 2008 | When: March 19, 2008
Microsoft Dynamics CRM helps organizations build more profitable customer relationships.

WEBCAST:   Posted: March 19, 2008 | When: March 19, 2008
No matter how complex your company's sales processes are, the CRM QuickStart Sales Solution provides easy-to-use features and capabilities to improve the way your firm targets new customers and drives sales activities.

WEBCAST:   Posted: March 19, 2008 | When: March 19, 2008
Microsoft Dynamics SL is a robust, flexible solution built to meet the needs of project-centric and distribution-driven companies.

DATA SHEET:   Posted: March 18, 2008 | Published: August 1, 2007
The HP rp5700 Point of Sale System gives you a flexible point-of-sale platform that can go from the front of the store to the back office.

WEBCAST:   Posted: March 10, 2008 | When: March 19, 2008
Learn how to enhance your sales-enablement strategy to leverage investments in CRM and content management systems, improve marketing workflow and ensure your customer data is up to date.

WHITE PAPER:   Posted: March 10, 2008 | Published: March 1, 2008
Ascendancy in customer support ranks today demands a mix of both technical and business insight. Professionals that make service and support their career path and successfully move up the ladder, boast a range of skills across both disciplines.

WHITE PAPER:   Posted: February 19, 2008 | Published: February 19, 2008
Read this white paper to learn how to drive sales performance and get more out of your CRM investment. Explore how analytic applications will help you obtain actionable customer information, improve effectiveness and become proactive with your data.

WHITE PAPER:   Posted: February 2, 2008 | Published: July 1, 2007
Delivering customer value requires continuing attention and focus if a company is to prosper into the next generation. Learn three essential steps from IDC that companies need to take to sharpen the value proposition they offer to their customers.

WHITE PAPER:   Posted: January 23, 2008 | Published: January 1, 2008
Learn 10 ways you can improve your B2B email deliverability. Taking steps to protect your email deliverability will pay huge dividends in the future in the way of increased sales opportunities and more profitable customer relationships.

WHITE PAPER:   Posted: December 10, 2007 | Published: December 3, 2007
The quality of customer experience is crucial to a company's success. Discover the six key elements to differentiate your company and provide customers with consistent outstanding customer experience.