PRODUCT LITERATURE:   Posted: July 3, 2008 | Published: July 1, 2008
SageCRM is a powerful, easy-to-use customer relationship management solution that integrates directly with Sage Accpac ERP, and you can also synchronize your sales, marketing, and customer care activities across your organization.

WHITE PAPER:   Posted: July 3, 2008 | Published: July 3, 2008
The Software-as-a-Service (SaaS) delivery model provides end users with the full benefits of software access without the high cost and complexity of premise-based counterparts. Citrix Online recently conducted a survey on the subject of...

WHITE PAPER:   Posted: July 2, 2008 | Published: June 1, 2006
Effective and efficient IT operations are the "table stakes" for IT-business groups' relationships -- they're taken for granted by user groups but are glaring when absent.

WHITE PAPER:   Posted: July 2, 2008 | Published: June 1, 2007
This white paper describes how HP and SAP can optimize the application lifecycle for our mutual customers.

WHITE PAPER:   Posted: June 30, 2008 | Published: June 1, 2008
This document explains how SAP leverages Web 2.0 in CRM to improve customer experience.

WEBCAST:   Posted: June 30, 2008 | When: May 1, 2008
Available on-demand, this webcast takes you through a brief intro from CEO Steve Ballmer and then follows a panel of executives who answer questions like: What is CRM? What type of business does it really help?

VIDEOCAST:   Posted: June 27, 2008 | When: June 1, 2008
Many emerging businesses today are searching for a way to move into new markets and achieve cost effective product growth. Learn how to improve your business and acquire new product segments without experiencing an increase of internal resources.

PODCAST:   Posted: June 27, 2008 | Premiered: June 27, 2008
In an accompanying podcast, the Channel Media Group's Stephen J. Bigelow examines the pros and cons of on-site systems management. Find out what the advantages and disadvantages are as you keep an eye on market dynamics and strive to stay competitive.

WEBCAST:   Posted: June 27, 2008 | When: June 27, 2008
In a Webcast presentation, Noel, Ptak & Associates Analyst Richard Ptak assesses the outsourcing of systems management services and discusses the range of issues facing service providers.

WHITE PAPER:   Posted: June 26, 2008 | Published: June 1, 2008
One of the most difficult, yet critical components of a CRM implementation is the selling of the CRM to the sales team, as this paper offers some advice on how to succeed in that endeavor.

SOFTWARE DEMO:   Posted: June 25, 2008 | Published: June 25, 2008
Configure One's Concept™ Product Configurator Software is specifically designed for manufacturing companies who produce products that are highly configurable.

WHITE PAPER:   Posted: June 24, 2008 | Published: June 1, 2008
MRM is a set of processes and capabilities designed to enhance a company's ability to orchestrate and optimize internal and external marketing resources.

WHITE PAPER:   Posted: June 20, 2008 | Published: October 1, 2007
An EMM application can lead marketers through a process of translating a creative/business strategy into a concrete set of marketing outputs.

TRANSCRIPT:   Posted: June 20, 2008 | Published: June 1, 2008
In this report, expert Jeffrey Paul Cotrupe will address how service providers can improve customer relationship management (CRM) by integrating it with other operations and business support systems (OSS/BSS).

VIDEOCAST:   Posted: June 19, 2008 | When: June 19, 2008
In this case study read how MidAtlantic Farm Credit, a financing company for agribusiness and rural homeowners, utilized Cisco Unified CallConnector for Microsoft Dynamics CRM to provide a 360-degree view of customer information to every employee.