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Business of Information Technology  >  Business Processes  >  Customer Service  >  
Customer Satisfaction
MORE SPECIFIC TOPICS:  Churn |  Customer Loyalty
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Resource Center: Tips for Driving the Sales Pipeline
Discover the strategies and solutions that can help your business expand its market reach and increase customer satisfaction.
sponsored by Cisco Systems, Inc.
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SOFTWARE LISTING:   Posted: May 10, 2008 | Published: January 1, 2007
Leading companies anticipate increasing environmental regulation around the globe and are savvy enough to understand that by demonstrating responsibility they earn a place at the table as rules and policies change.
 sponsored by Infor


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WEBCAST:   Posted: May 8, 2008 | When: May 21, 2008
Attend this Webcast to learn about application and SOA transformation solutions that address your needs by managing and transforming your entire enterprise to optimize business services and outcomes.
 sponsored by Hewlett-Packard Company


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WHITE PAPER:   Posted: May 1, 2008 | Published: May 1, 2008
IBM i and its predecessor systems have always been touchstones for system reliability, availability, serviceability and low total cost of ownership.
 sponsored by Touchtone Corporation


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SERVICE LISTING:   Posted: April 29, 2008 | Published: April 1, 2008
Fiserv offers a suite of Life and Annuity Business Process Outsourcing services that insures efficiencies, accuracy and quality in the handling of your day-to-day services and processing. Our goal is to facilitate competitive advantages tha...
 sponsored by Fiserv Insurance Solutions


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WHITE PAPER:   Posted: April 29, 2008 | Published: January 1, 2005
Your ability to procure and implement a new warehouse management system will depend on building a solid business case that details both quantitative dollar justifications and qualitative, intangible benefits. The approach outlined in this section c...
 sponsored by Integrated Warehouse Solutions


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CASE STUDY:   Posted: April 28, 2008 | Published: April 28, 2008
In this case study, learn how one company easily integrated an e-signature service into its existing CRM system. Explore how to improve your customer conversion rate and reduce spending on paper-based processes.
 sponsored by DocuSign, Inc.


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WHITE PAPER:   Posted: April 25, 2008 | Published: April 1, 2008
This paper will explain why and how BlueArc's Ttitan family of ultra high performance unified network storage solutions, including its new generation Titan 3000 Series, is optimized for Business Velocity on a New Scale.
 sponsored by BlueArc Corp.


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SOFTWARE LISTING:   Posted: April 25, 2008 | Published: January 1, 2007
Policy STAR is a policy admin solution that provides efficiency in daily tasks for P&C insurers. Functions include quotes, applications, issuance, amendments, renewals, cancellations, reissues, automated out-of-s...
 sponsored by Fiserv Insurance Solutions


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WHITE PAPER:   Posted: April 24, 2008 | Published: April 24, 2008
Pandemic threats and innovations in complementary fields have raised both the stakes and the performance of traditional business continuity and disaster planning (BC-DR).
 sponsored by EVault, Inc.


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ANALYST REPORT:   Posted: April 24, 2008 | Published: April 1, 2008
Gómez has developed a framework to help organizations leverage Web metrics they may already be collecting, focusing not only on generating and correlating the right metrics but emphasizing business results over raw data.
 sponsored by Gomez


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WHITE PAPER:   Posted: April 24, 2008 | Published: January 1, 2007
This paper will reveal new ideas and tactics for raising the impact of online and offline documents and detail three best practices for delivering interactive, intelligent documents at the point of sale. This document is a must read for senior deci...
 sponsored by Exstream Software


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WHITE PAPER:   Posted: April 24, 2008 | Published: August 1, 2006
The purpose of this paper is to discuss the importance of an enterprise personalization platform that streamlines front-end and back-end document creation processes for straight-through processing, while allowing you to leverage custome...
 sponsored by Exstream Software


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WHITE PAPER:   Posted: April 18, 2008 | Published: April 1, 2008
In this white paper, organizations can use even static salary budgets to drive greater shareholder value and employee satisfaction.
 sponsored by Plateau System LTD.


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WHITE PAPER:   Posted: April 16, 2008 | Published: January 1, 2005
The Intuitive ERP enterprise solution includes feature-rich and integrated ERP, customer relationship management, business intelligence and e-commerce modules all the tools you need to enhance the productivity and profitability.
 sponsored by Intuitive ERP


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WHITE PAPER:   Posted: April 16, 2008 | Published: April 16, 2008
Field Service Automation solutions provide total functionality for your field workers - resources are best managed and customers are best serviced.
 sponsored by Dispatch Direct


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