WHITE PAPER:   Posted: May 8, 2008 | Published: April 1, 2007
In this IBM white paper, Macehiter Ward-Dutton, specialists in IT business alignment, give a step-by-step explanation of how to make long-term improvements in the relationship between business and IT.

WHITE PAPER:   Posted: April 30, 2008 | Published: April 30, 2008
The most mature IT organizations are those that strive to bring new levels of intelligent automation to their data centers, offloading as many support tasks possible in order to enable their staff to focus on what really matters.

WHITE PAPER:   Posted: April 23, 2008 | Published: January 1, 2007
This report examines a platform solution for helping your organization to better its problem management processes, reduce operational costs, improve end-user experiences, and meet business goals.

WHITE PAPER:   Posted: April 22, 2008 | Published: April 1, 2008
Access this resource center to learn more about a best practices and cost-effective ways to simplify the upgrade process for Oracle Database 10g or 11g.

PRODUCT LITERATURE:   Posted: April 10, 2008 | Published: February 1, 2008
StackSafe™ Test Center targets the market need for a solution that allows pre-deployment staging and testing of changes to IT production environments.

PRODUCT LITERATURE:   Posted: April 9, 2008 | Published: April 1, 2008
StackSafe's Test Center offers substantial business value, particularly to those IT departments that are leveraging ITIL best practices but still have a high number of change-related incidents and problems.

WEBCAST:   Posted: April 1, 2008 | When: March 1, 2008
Many ITIL-based projects fail to deliver because the scope is too large. Listen to this Webcast to learn about an integrated IT Service Management for key processes like configuration, incident, problem, change and service level management.

WEBCAST:   Posted: April 1, 2008 | When: March 1, 2008
Listen to this Webcast to learn about the key challenges surrounding ITSM, how organizations are resolving those issues and what tools your organization can leverage to increase its ITSM efforts.

WHITE PAPER:   Posted: March 13, 2008 | Published: May 1, 2007
In May 2007, IBM announced its new initiatives for enabling businesses to solve their governance and risk management challenges.

WHITE PAPER:   Posted: March 6, 2008 | Published: November 1, 2007
By leveraging Service-Oriented Architecture (SOA), enterprises can evolve batch workloads from standalone data center operations to components that are intrinsic to composite, Service- Oriented Business Applications.

WHITE PAPER:   Posted: February 22, 2008 | Published: August 1, 2006
The HP Mission Critical Partnership (MCP) helps customers continuously increase service maturity and improve their IT operations so they can meet business commitments in this dynamic environment.

WHITE PAPER:   Posted: February 15, 2008 | Published: September 1, 2007
IT service management solutions can help you become more focused on the business needs necessary to facilitate speed-to-market, flexibility, control and improved efficiency.

WHITE PAPER:   Posted: February 14, 2008 | Published: February 13, 2008
ITIL-the Information Technology Infrastructure Library-is the de facto standard for IT service management and delivery.

WHITE PAPER:   Posted: February 14, 2008 | Published: January 1, 2007
High performing organizations utilize processes and controls which achieve their operational effectiveness and efficiency objectives. This white paper outlines IT best practices that give the highest rate of performance return for your organization.

CASE STUDY:   Posted: February 13, 2008 | Published: January 1, 2007
Explore how you can save money without purchasing unnecessary hardware and realize measurable improvement in your response time, enabling you to reduce the CPU utilization of your Oracle database.