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WHITE PAPER: Posted: May 1, 2008 | Published: April 1, 2008
Download this FREE whitepaper and find out how you can align your corporate-wide Communications Assets with your ITIL initiatives.
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sponsored by Commsolv 
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PODCAST: Posted: April 24, 2008 | Premiered: April 24, 2008
This podcast will teach you how to establish a Business Analysis Center of Excellence (BACOE) to drive alignment through all levels of your organization.
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sponsored by Hewlett-Packard Company 
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WHITE PAPER: Posted: April 22, 2008 | Published: April 1, 2008
Access this resource center to learn more about a best practices and cost-effective ways to simplify the upgrade process for Oracle Database 10g or 11g.
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sponsored by Oracle Corporation 
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WHITE PAPER: Posted: April 21, 2008 | Published: April 1, 2008
ITIL Service Delivery provides the processes for identifying, planning and provisioning IT services, while Service Support addresses the day-to-day support and maintenance of these services.
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sponsored by Netuitive, Inc. 
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PODCAST: Posted: April 16, 2008 | Premiered: April 16, 2008
Hear from Saleem Haque, Vice President of Delivery for Advanced Customer Services about how ITIL methodologies, combined with Oracle best practices and unique tools are simplifying the upgrade process for their customers.
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sponsored by Oracle Corporation
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WEBCAST: Posted: April 16, 2008 | When: April 25, 2008
This webcast will teach you how to establish a Business Analysis Center of Excellence (BACOE) to drive alignment through all levels of your organization.
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sponsored by Hewlett-Packard Company
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PODCAST: Posted: April 15, 2008 | Premiered: April 15, 2008
Learn how to implement a best practices strategy that achieves the greatest utilization of IT Services for better business outcomes.
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sponsored by Hewlett-Packard Company
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WEBCAST: Posted: April 15, 2008 | When: April 15, 2008
Learn how to implement a best practices strategy that achieves the greatest utilization of IT Services for better business outcomes.
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sponsored by Hewlett-Packard Company
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WHITE PAPER: Posted: April 15, 2008 | Published: April 15, 2008
This document outlines the roles and capabilities of ITSM and ITIL as applied to Mobile User Management by BoxTone® for BlackBerry smartphones.
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sponsored by BoxTone 
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WEBCAST: Posted: April 10, 2008 | When: February 27, 2008
In this webinar, EMA Senior Analyst Julie Craig and StackSafe Senior Product Manager Dennis Powell discuss how IT operations can simplify the task of predicting the impact of changes to the software infrastructure.
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sponsored by StackSafe 
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PRODUCT LITERATURE: Posted: April 10, 2008 | Published: February 1, 2008
StackSafe™ Test Center targets the market need for a solution that allows pre-deployment staging and testing of changes to IT production environments.
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sponsored by StackSafe
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WHITE PAPER: Posted: April 10, 2008 | Published: February 1, 2008
This paper discusses pre-deployment integration testing in the context of ITIL.
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sponsored by StackSafe
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PRODUCT LITERATURE: Posted: April 9, 2008 | Published: April 1, 2008
StackSafe's Test Center offers substantial business value, particularly to those IT departments that are leveraging ITIL best practices but still have a high number of change-related incidents and problems.
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sponsored by StackSafe
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WEBCAST: Posted: April 9, 2008 | When: November 28, 2007
This webcast discusses the CMDB overview - ITIL and CMDB, the CMDB System concept.
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sponsored by Numara Software 
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WEBCAST: Posted: April 1, 2008 | When: March 1, 2008
Many ITIL-based projects fail to deliver because the scope is too large. Listen to this Webcast to learn about an integrated IT Service Management for key processes like configuration, incident, problem, change and service level management.
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sponsored by Numara Software
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