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WHITE PAPER: Posted: June 27, 2008 | Published: January 1, 2007
ROI is gaining momentum as many sponsors are finding hard to justify SOA initiatives without ROI and ROI often comes as a bottleneck or a barricade in justifying SOA initiative.
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sponsored by Wipro Technologies 
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WHITE PAPER: Posted: June 3, 2008 | Published: April 1, 2008
This white paper discusses how companies can transform customer service by applying intelligent business rules for optimal efficiency and a competitive advantage.
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sponsored by Genesys 
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CASE STUDY: Posted: May 19, 2008 | Published: May 1, 2008
The company wanted to meet a goal of answering 92% of all customer calls before abandonment, without adding staff.
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sponsored by Genesys
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PRODUCT OVERVIEW: Posted: May 19, 2004 | Published: May 19, 2004
IVR-Results systems allow people to communicate with computers through telephones, there by opening up almost limitless opportunities for new and enhanced customer service.
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sponsored by DialResults |
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BROCHURE: Posted: May 18, 2004 | Published: May 1, 2004
VoiceGenie provides corporate enterprises and call centers with a wide range of end-to-end solutions comprised of flexible platforms, tools, and industry-proven packaged.
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sponsored by VoiceGenie Technologies Inc. 
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DATA SHEET: Posted: May 18, 2004 | Published: May 18, 2004
NeXusPoint™ is an open, standards-based VoiceXML framework for the development and deployment of on-premise or hosted speech and touch-tone services.
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sponsored by VoiceGenie Technologies Inc.
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DATA SHEET: Posted: May 18, 2004 | Published: May 18, 2004
NeXusPoint™ Technical Specifications include: Advanced Call Control, recognition from recordings, saved utterances, outbound calling, advanced audio playback, external eventing interface, and more.
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sponsored by VoiceGenie Technologies Inc.
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DATA SHEET: Posted: May 18, 2004 | Published: May 18, 2004
GenieBuilder™ provides a full set of tools to help developers quickly build consistent, high quality speech applications as well as a robust framework to create, deploy, and manage the full lifecycle of large multi-application speech projects.
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sponsored by VoiceGenie Technologies Inc.
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DATA SHEET: Posted: May 18, 2004 | Published: May 18, 2004
GenieFactory™ from VoiceGenie provides organizations with an easy-to-use and economical way to develop, deploy and manage sophisticated speech applications.
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sponsored by VoiceGenie Technologies Inc.
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PRODUCT OVERVIEW: Posted: March 30, 2004 | Published: January 1, 2004
IVR-Results systems allow people to communicate with computers through telephones, there by opening up almost limitless opportunities for new and enhanced customer service.
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sponsored by IVR Results |
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