WHITE PAPER - A new version of ITIL provides more practical guidance and a service lifecycle approach that reflects how IT operates in the real world. Increase financial transparency, service delivery performance and customer satisfaction with a service catalog.
Posted: October 7, 2008 | Published: October 7, 2008


Topics:  CMDB | Customer Satisfaction | Financial Management | IT Service Management | IT Services | ITIL | Portfolio Management (IT Management) | Productivity | ROI | Service Level Management

PRODUCT LITERATURE - CA IP-based service management solutions help you protect and grow your customer base, extend competitive advantage and reduce risk by enabling you to deliver new managed services.
Posted: October 6, 2008 | Published: October 4, 2008


Topics:  Business Continuity Planning | Communications Systems | IP Services | Mobile Device Management | Portfolio Management (IT Management) | Project Management | SMBs

PRODUCT LITERATURE - CA IT Management solutions can help you become a more agile competitor and enable you to more efficiently manage both your service portfolio and your service delivery lifecycle.
Posted: October 6, 2008 | Published: October 4, 2008


Topics:  Application Performance Management | Cost Benefit Analysis | Customer Satisfaction | Portfolio Management (IT Management) | Project Management | Quality Control | Telecommunications Service Providers | Telecommunications Services

WHITE PAPER - In today's web-based business environment, the success or failure of your enterprise can depend on the health and availability of your web applications.
Posted: September 24, 2008 | Published: September 24, 2008


Topics:  Application Life-Cycle Management | Application Life-Cycle Management Software | Application Monitoring | Application Performance Management | Collaboration | High Availability | Portfolio Management (IT Management) | SLA

WHITE PAPER - Businesses thrive or fail based on their ability to identify, and act upon Key Performance Indicators (KPIs). This report is a roadmap for business management and decision makers who desire to achieve those goals through Best-in-Class (BIC) use of KPIs.
Posted: September 12, 2008 | Published: September 11, 2008


Topics:  Balanced Scorecards | Benchmark Testing | Best Practices | Dashboards | Performance Testing | Portfolio Management (IT Management) | Six Sigma

WEBCAST - This webcast provides an overview of the Sun xVM virtualization Portfolio.
Posted: September 10, 2008 | Premiered: September 10, 2008


Topics:  Business Intelligence | Data Centers | ERP | Portfolio Management (IT Management) | Systems Management | Virtual User Interface Software

WHITE PAPER - Read this paper to learn why it is crucial for CIOs take control of their collaboration deployments now and weave collaboration solutions deeply into the fabric of their business processes and enterprise software strategies.
Posted: September 4, 2008 | Published: September 4, 2008


Topics:  Business Process Management | CIOs | Collaboration | CRM | ERP | Portfolio Management (IT Management) | Teleconferences | Web Conferencing Services | Web Conferencing Software

WHITE PAPER - With service-oriented architecture (SOA), once-siloed business functions, IT processes and data are exposed as services that can be reused--across departments, lines of business (LOBs) and even entire organizations.
Posted: August 20, 2008 | Published: August 20, 2008


Topics:  Application Life-Cycle Management | Application Life-Cycle Management Software | Business Process Management | Change Management | Collaboration | IT Systems | Portfolio Management (IT Management) | SOA | SOA Governance | Testing

SOFTWARE DEMO - Enteo''s lifecycle management solutions by FrontRange are at the forefront of Unified Infrastructure Management. View this demo to see the most efficient solution portfolio in the area of system management.
Posted: July 22, 2008 | Published: July 1, 2008


Topics:  Customer Satisfaction | Customer Self-Service | Customer Support Software | Infrastructure Management | Infrastructure Services | Operating Systems | Patch Management | Portfolio Management (IT Management)

WHITE PAPER - Accenture has developed the Investment Portfolio Management Framework, a diagnostic model to help CIOs and top business executives align IT investments with the business needs and improve the management of limited IT resources.
Posted: June 27, 2008 | Published: June 1, 2008


Topics:  Content Delivery | Information Management | Portfolio Management (IT Management)

WEBCAST - Join us and learn about Demand Management (DM), a component of a full-featured Project Portfolio Management (PPM) practice. Demand comes from many sources and all phases of the project lifecycle. Capacity management must consider all of these.
Posted: June 5, 2008 | Premiered: May 22, 2008


Topics:  Application Life-Cycle Management | Application Life-Cycle Management Software | IT Management | Portfolio Management (IT Management)

CASE STUDY - Learn about a BI interface that helps gather information easily and quickly, which supports funded decision-making and allows managers to deal directly with data rather than having to rely on standard analyses.
Posted: May 16, 2008 | Published: November 1, 2007


Topics:  Business Intelligence | Business Intelligence Software | Databases | IT Management | Portfolio Management (IT Management)

WEBCAST - View this webcast to learn how you can survive the slow downturn, while still effectively managing your IT operations. Explore how to ensure strong IT governance and benchmark your IT spending.
Posted: May 15, 2008 | Premiered: April 25, 2008


Topics:  Adaptive Enterprise | Budgeting | Business Processes | Cost Benefit Analysis | Data Center Consolidation | Data Centers | Economic Environment | Enterprise Systems | IT Asset Management | IT Best Practices | IT Governance | Portfolio Management (IT Management) | Strategic Planning

WHITE PAPER - This white paper details the benefits associated with Business Rule Management Systems (BRMS) and highlights the business and technological impact of the Markets in Financial Instruments Directive (MiFID).
Posted: April 10, 2008 | Published: October 1, 2007


Topics:  Business Process Management | Business Process Management Software | Financial Services | Financial Services Industry | Financial Transaction Processing | Interoperability | Outsourcing | Portfolio Management (IT Management) | Regulatory Compliance

TRIAL SOFTWARE - Serena Mariner is a highly functional on demand Project Portfolio Management Solution. It brings total visibility to your projects, people, and costs, enabling you to more effectively plan, manage and deliver a greater return on your business activities.
Posted: March 26, 2008 | Published: March 27, 2008


Topics:  Application Development and Integration Services | Application Life-Cycle Management | Dashboards | Portfolio Management (IT Management) | Project Management