WHITE PAPER:   Posted: July 3, 2008 | Published: July 3, 2008
The Software-as-a-Service (SaaS) delivery model provides end users with the full benefits of software access without the high cost and complexity of premise-based counterparts. Citrix Online recently conducted a survey on the subject of...

WHITE PAPER:   Posted: July 2, 2008 | Published: January 1, 2007
Remote support platforms offer a compelling ROI story, with impacts to multiple core metrics such as first contact resolution, incident handling time and customer satisfaction.

WEBCAST:   Posted: July 2, 2008 | When: July 2, 2008
Attend this Webinar to get an under-the-hood look at how GoToAssist Corporate remote support enables the IT organization to be the engine that keeps your end users productive and your company running.

WEBCAST:   Posted: July 2, 2008 | When: July 2, 2008
John Ragsdale, VP of Research for SSPA makes a business case for improving first contact resolution and explain how it links to significantly reduced operating costs and increased customer loyalty.

WEBCAST:   Posted: July 1, 2008 | When: July 10, 2008
Register now to attend this live webinar with Serena, featuring a live demo of our Pre-Built Customer Reference Mashup.

WHITE PAPER:   Posted: June 30, 2008 | Published: January 1, 2007
A new wave of virtualization-related technologies has emerged that advance the efficiency and value of virtualization by improving performance, reliability and total cost of ownership.

WHITE PAPER:   Posted: June 27, 2008 | Published: January 1, 2007
ROI is gaining momentum as many sponsors are finding hard to justify SOA initiatives without ROI and ROI often comes as a bottleneck or a barricade in justifying SOA initiative.

WHITE PAPER:   Posted: June 27, 2008 | Published: January 1, 2008
The intent of this Yankee Group Report is to identify the secure mobile solutions available in the market, and how these technologies map back to the requirements of today's mobile enterprise.

WHITE PAPER:   Posted: June 27, 2008 | Published: January 1, 2007
This white paper outlines the keys to investigating RFID in your supply chain applications, differentiators for RFID tags and steps to test tags in your unique applications.

WHITE PAPER:   Posted: June 27, 2008 | Published: June 27, 2008
This document outlines the critical stages to planning and evaluating a mobile solution.

WHITE PAPER:   Posted: June 26, 2008 | Published: January 1, 2007
This white paper outlines a simple plan to help ensure the outcome of your evaluation efforts both meaningful and manageable.

PRODUCT LITERATURE:   Posted: June 26, 2008 | Published: June 26, 2008
802.11n promises significantly higher speed and range and has the potential to solve throughput problems for business users. This E-Guide details what to expect with 802.11n, when to expect it, and what you need to consider when deploying 802.11n.

WHITE PAPER:   Posted: June 26, 2008 | Published: September 27, 2007
The survey highlights the benefits of automated testing for networks and connected devices for testing organizations tasked with delivering quality products and features in an accelerated and competitive timeframe.

WHITE PAPER:   Posted: June 25, 2008 | Published: January 1, 2006
This report is designed for the business or technical manager who oversees a BI environment - and seeks validation on the best practices and pitfalls of implementing predictive analytics.

PODCAST:   Posted: June 24, 2008 | Premiered: June 23, 2008
This podcast details the best approach to implementing 802.11n for your business.