WHITE PAPER - Banks need to get smarter, attract the right customers, implement customer level risk management, and implement risk adjusted customer relationship pricing and all of this is dependent on trusted data. This paper examines the impact of unreliable data on retail banks. It then defines the requirements needed to guarantee data reliability in banking.
Posted: November 4, 2009 | Published: November 2, 2009


Topics:  Banking Industry | Business Process Management | Customer Data Management | Data Governance | Data Management | Data Quality | Marketing | Retail Banking Services | Risk Assessment | Risk Management | Sales | Sales and Marketing Software

WHITE PAPER - IDC White Paper: Force.com Cloud Platform Drives Huge Time to Market and Cost Savings Learn how companies like yours built custom apps 4 - 5 times faster at half the cost with Force.com Platform.
Posted: October 30, 2009 | Published: October 30, 2009


Topics:  Application Development | Application Life-Cycle Management | Application Performance Management | Cloud Computing | Platform as a service | ROI | Sales and Marketing Software | Sales Force Automation

WEBCAST - As a salesforce.com customer, you understand gathering data is only the first step towards success. Reports from Salesforce still require a lot of hands-on manipulation to get to the level of insight you and your executives need to make effective decisions.
Posted: October 26, 2009 | Premiered: October 19, 2009


Topics:  Business Intelligence | Business Intelligence Software | Business Process Management | Data Management | Sales | Sales and Marketing Software | Sales Force Automation | Sales Information Systems

WHITE PAPER - This paper explores four different choices available for offline CRM solution based on SAP platform, namely SAP CRM Mobile Solutions for Laptop users, SAP CRM on Blackberry on other PDA's, CRM Online solution accessed over internet, Offline recording of information using SAP Interactive forms by Adobe.
Posted: October 21, 2009 | Published: October 21, 2009


Topics:  CRM | CRM Software | Mobile CRM | Mobile Workers | PDA Software | Sales and Marketing Software | Sales Representatives | SAP (Product)

WHITE PAPER - In this paper you will learn how the roles and responsibilities of marketers has evolved since the web has become a big part of your customer’s buying process. Read on to learn how you can optimize lead nurturing to pump up your sales pipeline.
Posted: October 7, 2009 | Published: October 7, 2009


Topics:  Business Intelligence | Lead Generation | Lead Management | Marketing | Marketing Information Systems | Marketing Literature | Sales | Sales and Marketing Software

WHITE PAPER - This guide will show you five steps you can take to turn the creation of customer-centric content into a core competency and map that information for right-time delivery that keeps your prospects focused on the success you can help them achieve.
Posted: October 7, 2009 | Published: October 7, 2009


Topics:  Content Delivery | CRM | Lead Generation | Lead Management | Marketing | Marketing Literature | Sales | Sales and Marketing Software

WHITE PAPER - This white paper shows how scientific studies of marketing and sales effectiveness are now yielding information that can help an organization better tune its sales and marketing efforts.
Posted: October 7, 2009 | Published: October 7, 2009


Topics:  Business Intelligence | Lead Generation | Lead Management | Marketing | Marketing Information Systems | Marketing Literature | Sales | Sales and Marketing Software

WHITE PAPER - Lead scoring is often touted as the new secret sauce that transforms marketing from art to science. This guide will walk you through the process step-by-step, ensuring you have just what you need to drive continuous lead engagement, satisfy the needs of your salespeople, and play a key role in the generation of revenues.
Posted: October 7, 2009 | Published: October 7, 2009


Topics:  Business Intelligence | Lead Generation | Lead Management | Marketing | Marketing Information Systems | Marketing Literature | Sales | Sales and Marketing Software

WHITE PAPER - Quality leads result in easier/better sales. It is also agreed that taking time away from selling to generate leads cuts into sales productivity. Closer alignment between sales and marketing could improve both of these factors and reduce the disconnect that exists today. Read on to learn how to attack these costly and divisive issues.
Posted: October 7, 2009 | Published: October 7, 2009


Topics:  Business Intelligence | Lead Generation | Lead Management | Marketing | Marketing Information Systems | Marketing Literature | Sales | Sales and Marketing Software | Sales Force Automation

PRESENTATION TRANSCRIPT - This Presentation Transcript shares strategies for analyzing CRM data, finding lost revenue opportunities, improving sales forecasting and optimizing overall campaign effectiveness.
Posted: October 5, 2009 | Published: October 5, 2009


Topics:  Business Performance Management | Campaign Management | CRM Analytics | Lead Generation | Marketing | Sales and Marketing Software | Sales Channels | Sales Force Automation | Sales Representatives

PODCAST - This podcast shares strategies for analyzing CRM data, finding lost revenue opportunities, improving sales forecasting and optimizing overall campaign effectiveness.
Posted: September 11, 2009 | Premiered: September 10, 2009


Topics:  Business Performance Management | Campaign Management | CRM Analytics | Lead Generation | Marketing | Sales and Marketing Software | Sales Channels | Sales Force Automation | Sales Representatives

WEBCAST - This webcast shares strategies for analyzing CRM data, finding lost revenue opportunities, improving sales forecasting and optimizing overall campaign effectiveness.
Posted: September 11, 2009 | Premiered: September 11, 2009


Topics:  Business Performance Management | Campaign Management | CRM Analytics | Lead Generation | Marketing | Sales and Marketing Software | Sales Channels | Sales Force Automation | Sales Representatives

CASE STUDY - Read how a Microsoft Dynamics solution helped a NBA Basketball team gain benefits such as system connectivity, sales force automation, and enhanced productivity.
Posted: September 10, 2009 | Published: April 11, 2008


Topics:  CRM | CRM Software | Customer Data Integration | Customer Data Management Software | Sales | Sales and Marketing Software | Sales Force Automation

WEBCAST - Watch this webcast to learn how Microsoft Dynamics CRM can help you develop and strengthen profitable customer relationships.
Posted: September 9, 2009 | Premiered: September 9, 2009


Topics:  CRM | CRM Software | Customer Data Management | Customer Data Management Software | Customer Service | Sales and Marketing Software

CASE STUDY - Learn why Data Reduction Systems, an information and data retention service provider switched Microsoft Dynamics CRM from salesforce.com to improve all areas of customer management.
Posted: September 9, 2009 | Published: September 9, 2009


Topics:  CRM | CRM Software | Mobile CRM | Sales | Sales and Marketing Software | Sales Force Automation