WHITE PAPER:   Posted: May 9, 2008 | Published: May 1, 2008
This technical integration brief explains how the SAP CRM application can be integrated into a contact center, including both general technical details of call center integration, as well as how to use vendor certified software from AMC.

WHITE PAPER:   Posted: May 9, 2008 | Published: May 1, 2008
This technical integration brief explains how the Siebel CRM application can be integrated into a contact center, including both general technical details of call center integration, as well as how to use vendor certified software from AMC.

WHITE PAPER:   Posted: May 9, 2008 | Published: May 1, 2008
This technical integration brief explains how the PeopleSoft CRM application can be integrated into a contact center, including both general technical details of call center integration, as well as how to use vendor certified software from AMC.

SOFTWARE LISTING:   Posted: May 8, 2008 | Published: May 1, 2008
eCity Sell forms an integral part of the sales order and CRM capabilities of the eCity Enterprise Suite.

WHITE PAPER:   Posted: May 5, 2008 | Published: May 3, 2008
One of the key features of an enterprise collaboration solution is that it can be applied to many areas or processes in the enterprise or value network, and adds value no matter what the industry is.

WHITE PAPER:   Posted: May 1, 2008 | Published: May 1, 2008
IBM i and its predecessor systems have always been touchstones for system reliability, availability, serviceability and low total cost of ownership.

CASE STUDY:   Posted: April 8, 2008 | Published: April 8, 2008
Preferred Offices, which leases office space and related services to organizations in the Washington area, is using EchoSign's e-signature system, and offers a clear picture of the benefits of using this emerging technology.

WEBCAST:   Posted: April 7, 2008 | When: April 23, 2008
Attend this Webcast to explore where transactional applications stop and where the value of business intelligence and analytics takes over, allowing you to get answers on demand, not just in static reports.

WHITE PAPER:   Posted: April 4, 2008 | Published: October 1, 2007
This paper examines the development of the enterprise social networking market, provides an overview of the benefits to be derived from using social networking technologies.

WHITE PAPER:   Posted: April 1, 2008 | Published: March 1, 2008
This white paper explores experiences of Sage MAS 90, 200, and 500 manufacturing customers.

CASE STUDY:   Posted: March 28, 2008 | Published: March 27, 2008
Learn how one company eliminated reporting issues with a solution that provided a visual appeal, intuitive interface and flexible formatting. Explore how you can visually enhance your website with web-based reporting and analytics.

WHITE PAPER:   Posted: March 27, 2008 | Published: July 1, 2008
Learn how you can strengthen your ability to compete and grow profitably in today's consumer products industry by managing trade spending, providing a key service to channel partners and strengthening your ability to compete and grow profitably.

WHITE PAPER:   Posted: March 24, 2008 | Published: August 1, 2007
The amount of customer information available grows every day. Learn why it is critical for you to analyze and understand customer information in order to draw meaningful conclusions about consumer lifestyles, buying habits and shopping behaviors.

WHITE PAPER:   Posted: March 24, 2008 | Published: March 1, 2007
Find out how leading companies are designing their sales and operations planning (S&OP) processes to continuously monitor and meet customer demand.

WHITE PAPER:   Posted: March 24, 2008 | Published: May 1, 2007
Learn how you can how you can hook customers with fresh, unusual and relevant shopping experiences. Drive customer loyalty by training, empowering and providing employees with the technical tools to capture the nuances of customer behavior.