WHITE PAPER - This paper looks at recent catalysts of change and how new Rich Internet Application technologies are clearing roadblocks that have historically blocked progress in online business banking.
Posted: July 21, 2008 | Published: July 1, 2008


Topics:  Business Intelligence | Collaboration | Financial Services | Risk Management | Social Networking | User Experience

WHITE PAPER - Many of the new social media tools can be leveraged by recruiters in order to aid in their recruitment efforts and gain a competitive advantage. This white paper explains how.
Posted: July 17, 2008 | Published: July 17, 2008


Topics:  Best Practices | CRM | Human Resources Management | Podcasts | Recruiters | Recruiting Services | RSS | Search Engines | Social Networking

PODCAST - Explore how CRM now includes Web 2.0 capabilities that enhance user experience and productivity. Learn more about a highly personalizable, interactive user interface and how it enables content syndication from internal and external data sources.
Posted: July 15, 2008 | Premiered: July 15, 2008


Topics:  Business Process Management | Business Process Management Software | Collaboration | CRM | CRM Software | Productivity | SAP (Product) | Social Networking | User Experience

WEBCAST - In this webcast Mike Volpe, VP of Marketing for HubSpot discusses why social media is important. Social media's state of mind, 3 types of social media and its measuring results will also be discussed.
Posted: July 1, 2008 | Premiered: June 27, 2008


Topics:  Social Networking

WEBCAST - In this webcast series, explore best-practices from industry leaders at companies like Intel and Turner Broadcasting/CNN, as they share strategies on how to start, grow, and maximize the benefits of online customer communities.
Posted: June 2, 2008 | Premiered: May 1, 2008


Topics:  Best Practices | Collaboration | Customer Satisfaction | Enterprise | ROI | Social Computing | Social Networking | Virtual Communities

WHITE PAPER - In this document, HiveLive CEO John Kembel defines customer communities and explains why marketers??????????????????????????????????????????????????????? interest in them is more than justified.
Posted: May 20, 2008 | Published: May 20, 2008


Topics:  Customers | Internet Access | Marketing | Social Computing | Social Networking | Software

WEBCAST - Savvy industry-leading companies are leveraging online communities to attract customers, support users, and build brand loyalty. In this Webcast, learn about successful initiatives and share discoveries from VMware's thriving B2B user community.
Posted: May 20, 2008 | Premiered: May 14, 2008


Topics:  Best Practices | Collaboration | Cost Benefit Analysis | Customer Loyalty | Product Development | Real Time Enterprise | Sales | Social Computing | Social Networking | Virtual Communities | VMware

WEBCAST - What is hype and what is real, when web 2.0 technologies get implemented by large enterprises? This webcast challenges experts from Forrester Research and Forum One to answer questions on how companies are successfully leveraging online communities.
Posted: May 20, 2008 | Premiered: May 28, 2008


Topics:  Collaboration | Cost Benefit Analysis | Customer Loyalty | Partnerships | Product Development | Product Management | ROI | Sales | Social Computing | Social Networking | Software Implementation | Virtual Communities

WHITE PAPER - The key to Enterprise 2.0 is to bring the worlds of ECM and Web 2.0 together, so that companies can gain the best of both.
Posted: May 14, 2008 | Published: May 9, 2008


Topics:  Business Processes | Enterprise Content Management | Social Networking | Software | Wireless Broadband

WHITE PAPER - From laptops to smartphones, VPNs to SMS, every midmarket business must manage a growing number of mobile technologies, many of them creeping over from the consumer sphere.
Posted: May 10, 2008 | Published: May 1, 2008


Topics:  Endpoint Security | Network Access Control | Security | Smartphones | Social Networking | Wireless Industry

WHITE PAPER - Learn how Enterprise 2.0 will enable you to increase communication, collaboration and ROI. Explore the results of a survey that details Enterprise 2.0 deployment, adoption rates and funding models.
Posted: May 9, 2008 | Published: May 1, 2008


Topics:  Business Integration | Collaboration | Content Management | Content Management Software | Content Management Systems | Market Trends | ROI | Social Networking | Software Implementation | Virtual Communities

WHITE PAPER - This white paper examines the development of the social networking market, provides an overview of the benefits to be derived from using social networking technologies and explores the role of social networking vendors in this critical market.
Posted: April 4, 2008 | Published: October 1, 2007


Topics:  Application Deployment | Branding | Business Intelligence | Collaboration | Customer Loyalty | Market Trends | Sales | Social Computing | Social Networking | Software Implementation | Virtual Communities | Wikis

CASE STUDY - Learn how one company created an online community that improved customer collaboration and responsiveness, improved customer loyalty and gained deeper insight into customers.
Posted: April 4, 2008 | Published: April 1, 2008


Topics:  Collaboration | Cost Benefit Analysis | Customer Loyalty | Product Development | Real Time Enterprise | Social Networking | Software as a Service | Virtual Communities

WHITE PAPER - This white paper provides an overview of the dramatic shift in communication brought about by social networking and discusses how some companies are already capitalizing on this revolution.
Posted: March 7, 2008 | Published: January 1, 2006


Topics:  Financial Services | Instant Messaging | Marketing | RSS | Social Networking

WEBCAST - Web 2.0 technologies such as AJAX and Flash promise a strategic advantage and a radically different customer experience - Customer Experience 2.0.
Posted: March 3, 2008 | Premiered: February 1, 2008


Topics:  AJAX | Best Practices | Social Networking | Web Content Management