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DATA SHEET: Posted: July 8, 2008 | Published: July 8, 2008
The MAS 500 is a powerful solution for Enterprise Resource Planning, if company is experiencing increased transaction volume, implementing the MAS 500 can streamline efforts and helps achieve a customer satisfaction.
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sponsored by Datex Corporation |
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PRODUCT LITERATURE: Posted: July 8, 2008 | Published: July 8, 2008
SalesLogix 6.2, delivers integrated sales, marketing, customer service and support automation solutions, SalesLogix is built with versatility to meet the unique needs of small and medium sized businesses.
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sponsored by Datex Corporation |
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PRODUCT LITERATURE: Posted: July 8, 2008 | Published: July 8, 2008
For more than a quarter century, Datex Corporation has exceeded customer expectations by developing unique and powerfully dynamic service solutions.
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sponsored by Datex Corporation |
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PRODUCT LITERATURE: Posted: July 3, 2008 | Published: July 1, 2008
SageCRM is a powerful, easy-to-use customer relationship management solution that integrates directly with Sage Accpac ERP, and you can also synchronize your sales, marketing, and customer care activities across your organization.
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sponsored by Sage Software, Inc. 
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WHITE PAPER: Posted: July 1, 2008 | Published: June 1, 2008
This paper discusses how to implement agile thinking in the context of both defined engineering practices and organizations Software Development Lifecycle
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sponsored by Ivar Jacobson Consulting 
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DATA SHEET: Posted: July 1, 2008 | Published: July 1, 2008
Pitney Bowes MapInfo's Risk Data Suite for Communications Providers and Electric Utilities brings it all together with complete data on both historic and current weather, as well as political and crime risk.
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sponsored by MapInfo Corporation 
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CASE STUDY: Posted: July 1, 2008 | Published: July 1, 2008
Pitney Bowes Group 1 Software customer communication management (CCM) solutions allow Shenzhen Telecom to provide customized billing, while greatly enhancing operational efficiency and customer satisfaction.
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sponsored by Pitney Bowes Group 1 Software 
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WHITE PAPER: Posted: June 30, 2008 | Published: June 1, 2008
Customer feedback solutions use short, context-sensitive, dynamic surveys to capture information from customers across all channels of contact and these solutions allow the contact center to create and modify customer surveys themselves.
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sponsored by Verint Witness Actionable Solutions 
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WHITE PAPER: Posted: June 27, 2008 | Published: June 26, 2008
This paper discusses profiles a tool that enables the convergence of various systems across the supply chain and provides a simplistic but holistic view that will empower the Store Managers in proactive decision making.
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sponsored by Wipro Technologies 
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WHITE PAPER: Posted: June 27, 2008 | Published: June 26, 2008
This article analyzes the impact of change in economic conditions on consumer purchase behaviour and its effect on retailers and consumer goods companies.
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sponsored by Wipro Technologies
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WHITE PAPER: Posted: June 27, 2008 | Published: January 1, 2007
ROI is gaining momentum as many sponsors are finding hard to justify SOA initiatives without ROI and ROI often comes as a bottleneck or a barricade in justifying SOA initiative.
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sponsored by Wipro Technologies
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SOFTWARE LISTING: Posted: June 26, 2008 | Published: June 1, 2008
Accenture brings together a deep understanding of the business and technology dimensions of an organization to harness information to improve decision-making, financial management, regulatory compliance and customer service.
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sponsored by Accenture 
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CASE STUDY: Posted: June 25, 2008 | Published: June 1, 2008
Service organizations are becoming increasingly aware of the need to automate their field service operations, which includes the introduction of scheduling, route optimization, and mobile technology.
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sponsored by SERVICEPower 
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CASE STUDY: Posted: June 25, 2008 | Published: June 23, 2008
Quality Store investigated the market and selected an integrated retail scheduling system from SERVICEPower and this solution provides guaranteed appointments for the designers.
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sponsored by SERVICEPower
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TRANSCRIPT: Posted: June 20, 2008 | Published: June 1, 2008
In this report, expert Jeffrey Paul Cotrupe will address how service providers can improve customer relationship management (CRM) by integrating it with other operations and business support systems (OSS/BSS).
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sponsored by Pitney Bowes Group 1 Software
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SEE: 
