SOFTWARE DEMO - Looking to improve service quality? HP has the most comprehensive ITSM solution in the industry. By aligning services, software, education, and hardware around service management, HP is able to deliver a complete and comprehensive I...
Posted: November 6, 2008 | Published: November 6, 2008


Topics:  Business IT Alignment | Hardware | IT Service Management | ITIL | QOS | Service Level Management | Software

TRIAL SOFTWARE - Download this free software trial and see how N-central will drive operational efficiencies in your IT services business by automating manual tasks. Working remotely with N-central, you'll be able to service more customers, more effectively.
Posted: September 25, 2008 | Published: September 25, 2008


Topics:  Customer Service | Customer Service Best Practices | Management Service Providers | Remote Network Management | Service Level Management | SMBs

SOFTWARE DEMO - HP All-in-One storage system from HP combines a window file server with an ICSI storage array while including integrated data protection software and a radically simple management interface.
Posted: September 8, 2008 | Published: September 8, 2008


Topics:  Backup Software | Backups | NAS | RAID | Storage Best Practices | Storage Infrastructure | Storage Security | Storage Virtualization

TRIAL SOFTWARE - Centennial DeviceWall addresses the risks of data theft, virus and malware propagation and computer misuse by managing the connection to all portable storage devices (iPods, USB sticks, cameras, etc.) and transfer of data to and from company PCs
Posted: April 2, 2008 | Published: April 1, 2008


Topics:  Data Security | Firewall Management | Malware | Security Best Practices | Security Policies | Security Threats | Virus Detection Software | Virus Protection

SOFTWARE DEMO - Simplifying storage management can streamline administrative costs and lower the TCO of storage. Learn about the benefits and solutions associated with storage virtualization to determine if leveraging this technology is a good fit for your organization.
Posted: March 14, 2008 | Published: March 13, 2008


Topics:  Integration | SQL | Storage Best Practices | Storage Consolidation | Storage Systems | Storage Virtualization | Storage Virtualization Software | TCO

TRIAL SOFTWARE - Kaseya Solutions provide IT solution providers and IT administrators a complete view of their environments from a centralized console. Install your own fully functional Kaseya server and begin managing your entire computing infrastructure in minutes.
Posted: October 8, 2007 | Published: October 1, 2007


Topics:  Application Life-Cycle Management | Help Desk Management | Help Desk Software | IT Best Practices | IT Management Services | IT Service Management | ITIL | Management Service Providers | OEMs | Patch Management | Remote Network Management | Service Level Management | VARs

SOFTWARE DEMO - Constantly changing business needs leads to constant changes to an organization's IT environment. Read this paper to learn how to build business-centric change, control and release management processes in your business
Posted: June 13, 2007 | Published: June 13, 2007


Topics:  Change Management | CMDB | ITIL | Network Configuration Management | Network Performance Management Software

SOFTWARE DEMO - WebEx Support Center resolves remote support issues for Technical Support Representatives and IT Help Desks - increasing productivity, reducing support costs, and increasing customer satisfaction.
Posted: October 12, 2006 | Published: October 1, 2006


Topics:  Application Deployment | Collaborative Applications Software | Customer Interaction Services | Customer Service Best Practices | Customer Support Software | Desktop Management | Sales Force Automation