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Jobfox Stays ahead of Brisk Growth with Customer Self-Service
In this case study, Jobfox was looking for a customer service system with self-service capabilities, automation and reporting. Learn how Parature Customer Service software was the solution with its ease of use and maintenance, and rapid deployment.
sponsored by Parature, Inc.
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sponsored by ScriptLogic Corporation

TRIAL SOFTWARE - The flexible, policy driven system allows administrators to define the type and number of questions that must be answered, and to tailor the requirements to the department or group.
Posted: September 23, 2008 | Published: September 22, 2008

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Topics:  Authentication | Business Intelligence | ERP | Password Management | Security Policies | Security Systems


sponsored by WebEx Communications, Inc.

SOFTWARE DEMO - WebEx Support Center resolves remote support issues for Technical Support Representatives and IT Help Desks - increasing productivity, reducing support costs, and increasing customer satisfaction.
Posted: October 12, 2006 | Published: October 1, 2006

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Topics:  Application Deployment | Collaborative Applications Software | Customer Interaction Services | Customer Service Best Practices | Customer Support Software | Desktop Management | Sales Force Automation


sponsored by NTR Global

TRIAL SOFTWARE - Download this trial and learn how to provide remote technical support to customers and remote/mobile workers without leaving your office.
Posted: August 6, 2008 | Published: August 6, 2008

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Topics:  Remote Access Protocols | Remote Access Security | Remote Access Software | Remote Computing | Remote Network Management | Remote Offices | Remote Support Services | Remote Users | Technical Support Staff


sponsored by ReadyDesk

TRIAL SOFTWARE - With ReadyDesk you can open, view, edit and resolve support tickets all on the same screen, dramitically increasing productivity and response time! You can even view a ticket's complete history without leaving the main interface.
Posted: July 25, 2004 | Published: July 25, 2004

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Topics:  Help Desk Software


sponsored by Internet Software Sciences

SOFTWARE DEMO - The Web+Center customer support product is a suite of four Web applications, Tech+Center, Customer+Center, Business+Center and Pocket+Center. To test the new Web+Center 4.0 Version on-line, please click on one of the application links.
Posted: January 30, 2004 | Published: January 1, 2001

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Topics:  Customer Support Software | Help Desk Software | Self-Service Applications Software | Small Businesses


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