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		5 Ways to Improve Customer Service in a Down Economy In today's difficult economy, many organizations find it challenging to achieve superior customer service. View this Webcast and explore 5 specific ways to improve the customer experience in a highly cost effective manner.	sponsored by OpenSpan

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	Cisco Smart Business Assessment Tool - Demo sponsored by Cisco Systems, Inc. SOFTWARE DEMO - Cisco's Smart Business Assessment Tool is designed to help prioritize the key business challenges and show how integrated technology solutions can solve the immediate needs while providing with a roadmap that can continue to evolve the business. Posted: February 28, 2008 \| Published: January 1, 2007 Topics: Business Systems \| IT Management \| IT Spending \| SMBs \| TCO

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