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sponsored by Microsoft

WEBCAST - Watch this webcast to learn how Microsoft Dynamics CRM can help you develop and strengthen profitable customer relationships.
Posted: September 9, 2009 | Premiered: September 9, 2009

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Topics:  CRM | CRM Software | Customer Data Management | Customer Data Management Software | Customer Service | Sales and Marketing Software


sponsored by Microsoft

WEBCAST - This webcast demonstrates how Microsoft Dynamics CRM can be used to capture and manage structured and unstructured sales and marketing customer data within a single, integrated system can help increase your organization's return on investment.
Posted: September 9, 2009 | Premiered: September 9, 2009

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Topics:  Collaboration | CRM Software | Customer Data Management | Customer Data Management Software | Customer Profiles | Customer Service | Customer Service Best Practices | Productivity | Sales and Marketing Software


sponsored by Microsoft

WEBCAST - Watch this webcast to learn the concrete ways Microsoft Dynamics CRM can help you attain a 360-degree view of your customers.
Posted: September 9, 2009 | Premiered: September 9, 2009

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Topics:  CRM | CRM Analytics | CRM Analytics Software | CRM Services | CRM Software | Customer Data Management | Customer Data Management Software | Customer Profiles


sponsored by SPSS Inc. Worldwide Headquarters

WEBCAST - Learn how your organization can integrate analytics with business processes to become a Predictive Enterprise that employs insights to make intelligent decisions. This webinar will show you the fundamentals of combining industry knowledge and business rules with powerful analytics to improve revenue generation and business performance.
Posted: May 4, 2009 | Premiered: March 5, 2009

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Topics:  Customer Data Integration | Customer Data Management | Customer Data Management Software | Customer Satisfaction | Customer Service | Customer Service Best Practices | Predictive Analytics | Predictive Analytics Software | Predictive Performance Management


sponsored by SPSS Inc. Worldwide Headquarters

WEBCAST - Please join Jane Hendricks, Product Marketing, and Gregory Crist, Sales Engineer, for this webcast focusing on survey analysis and reporting. See why delivering the right survey research results to the right person at the right time makes all the difference.
Posted: May 4, 2009 | Premiered: February 26, 2009

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Topics:  CRM | CRM Analytics | CRM Analytics Software | CRM Best Practices | Customer Data Integration | Customer Data Management | Customer Data Management Software | Customer Service | Customer Service Best Practices | Surveys


sponsored by SPSS Inc. Worldwide Headquarters

WEBCAST - Maximize survey research value with open text responses. If you've limited your surveys to close-ended questions due to the time and expense of reading and manually coding text responses, this session can be your organization's first step toward maximizing the value of your survey data.
Posted: May 4, 2009 | Premiered: February 12, 2009

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Topics:  Customer Data Integration | Customer Data Management | Customer Data Management Software | Customer Interaction Services | Customer Satisfaction | Customer Service | Customer Service Best Practices | Surveys


sponsored by SPSS Inc. Worldwide Headquarters

WEBCAST - Join us at this live webcast and learn how you can:<ul> <li>Use RFM analysis to quickly rank customers for high-return marketing</li> <li>Use advanced visualization techniques to uncover segments and patterns in your data, and apply these insights to growth, acquisition, and retention planning</li> <li>and more</li></ul>
Posted: May 4, 2009 | Premiered: February 24, 2009

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Topics:  CRM | CRM Analytics | CRM Analytics Software | CRM Best Practices | Customer Data Integration | Customer Data Management | Customer Data Management Software | Customer Satisfaction | Customer Service | Customer Service Best Practices


sponsored by SPSS Inc. Worldwide Headquarters

WEBCAST - This free webcast will show you how to use the data you are already capturing through your feedback programs, as well as data generated through online conversations, to help you gain more value from every customer interaction.
Posted: May 4, 2009 | Premiered: March 12, 2009

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Topics:  CRM | CRM Analytics | CRM Analytics Software | CRM Best Practices | Customer Data Integration | Customer Data Management | Customer Data Management Software | Customer Interaction Services | Customer Loyalty | Customer Satisfaction | Customer Service | Data Collection | Data Management


sponsored by SPSS Inc. Worldwide Headquarters

WEBCAST - Learn how top companies successfully deliver research results to customers and decision-makers. If you want to know more about how to leverage all of your research data, how to communicate insights effectively, and how to get researchers and decision-makers engaged in analysis, you'll want to view this webcast.
Posted: May 4, 2009 | Premiered: March 17, 2009

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Topics:  CRM Analytics | CRM Analytics Software | CRM Best Practices | Customer Data Integration | Customer Data Management | Customer Data Management Software | Customer Profiles | Data Collection | Data Governance | Data Management | Data Quality | Knowledge Management | Reporting Software | Research and Development | Research Institutes and Consortia | Surveys


sponsored by Cast Iron Systems

PODCAST - Hear this Podcast to discover how you can rapidly synchronize your sales and customer service data with a variety of on-premise and on-demand systems.
Posted: March 4, 2009 | Premiered: March 3, 2009

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Topics:  Application Hosting | Application Infrastructure | CRM | CRM Software | Customer Data Integration | Customer Data Management | Customer Data Management Software | Oracle (Product) | Sales | Software Infrastructure


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