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PODCAST -
This podcast will look at the methodology associated with creating optimally profitable services while also optimizing infrastructure and operations investments.
Posted: November 11, 2008 | Premiered: November 5, 2008
WEBCAST -
This webcast will look at the methodology associated with creating optimally profitable services while also optimizing infrastructure and operations investments.
Posted: November 5, 2008 | Premiered: November 5, 2008
PODCAST -
This podcast examines the status of triple-play services among telecommunications service providers and what needs to happen to increase revenue.
Posted: October 24, 2008 | Premiered: October 24, 2008
PODCAST -
Telecom providers need to embrace higher-margin value-added services and guarantee network service quality to distinguish themselves from the competition and position themselves for growth.
Posted: August 15, 2008 | Premiered: August 14, 2008
WEBCAST -
With today's global market changing to where outsourcing, tele-working, global customers and suppliers and green initiatives are becoming common place, companies need to look for a new way to communicate.
Posted: August 6, 2008 | Premiered: August 6, 2008
PODCAST -
With today's global market changing to where outsourcing, tele-working, global customers and suppliers and green initiatives are becoming common place, companies need to look for a new way to communicate.
Posted: August 6, 2008 | Premiered: August 6, 2008
WEBCAST -
In this webcast, expert Jeffrey Paul Cotrupe will address how service providers can improve customer relationship management (CRM) by integrating it with other operations and business support systems (OSS/BSS).
Posted: May 16, 2008 | Premiered: May 20, 2008
PODCAST -
Listen to this educational podcast now to discover the essential capabilities needed to help speed cash flow, reduce customer service costs and churn, and stay connected to customers.
Posted: May 8, 2008 | Premiered: April 28, 2008
WEBCAST -
This webcast will show you how to quantify BPM ROI and build the business case. It will also look at ways to leverage your existing systems to produce BPM benefits.
Posted: November 20, 2005 | Premiered: May 4, 2005
MORE SPECIFIC TOPICS:
PODCAST -
This podcast will look at the methodology associated with creating optimally profitable services while also optimizing infrastructure and operations investments.
WEBCAST -
This webcast will look at the methodology associated with creating optimally profitable services while also optimizing infrastructure and operations investments.
