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	Operational Performance Management 101: Everyone Measures KPIs sponsored by Actuate Corporation WEBCAST - View this webinar to learn how Operational Performance Management provides the framework necessary to align different parts of an organization using proven methodologies and techniques to ensure individual business units are performing. Posted: May 8, 2008 \| Premiered: May 1, 2008 Topics: Best Practices \| Executives \| Management Training \| Organizational Change \| Organizational Change Management \| Performance Management \| Standards

	ITIL v3 Core Practice Book 2: Service Design Expert Podcast sponsored by SearchCIO.com PODCAST - Download our ITIL v3 Expert Podcasts for an overview of the new version and details on the new content in each of its five books. Posted: June 27, 2007 \| Premiered: June 27, 2007 Topics: Business Process Management \| IT Best Practices \| IT Infrastructure \| IT Service Management \| IT Systems \| ITIL \| Standards

	ITIL v3 Core Practice Book 1: Service Strategies Expert Podcast sponsored by SearchCIO.com PODCAST - Download our ITIL v3 Expert Podcasts for an overview of the new version and details on the new content in each of its five books. Posted: June 27, 2007 \| Premiered: June 27, 2007 Topics: Business Process Management \| IT Best Practices \| IT Infrastructure \| IT Service Management \| IT Systems \| ITIL \| Standards

	ITIL v3 Core Practice Book 4: Service Operation Expert Podcast sponsored by SearchCIO.com PODCAST - Download our ITIL v3 Expert Podcasts for an overview of the new version and details on the new content in each of its five books. Posted: June 27, 2007 \| Premiered: June 27, 2007 Topics: Business Process Management \| IT Best Practices \| IT Infrastructure \| IT Service Management \| IT Systems \| ITIL \| Standards

	ITIL v3 Core Practice Book 5: Continual Service Improvement Expert Podcast sponsored by SearchCIO.com PODCAST - Download our ITIL v3 Expert Podcasts for an overview of the new version and details on the new content in each of its five books. Posted: June 27, 2007 \| Premiered: June 27, 2007 Topics: Business Process Management \| IT Best Practices \| IT Infrastructure \| IT Service Management \| IT Systems \| ITIL \| Standards

	ITIL v3 Core Practice Book 3: Service Transition Expert Podcast sponsored by SearchCIO.com PODCAST - Download our ITIL v3 Expert Podcasts for an overview of the new version and details on the new content in each of its five books. Posted: June 27, 2007 \| Premiered: June 27, 2007 Topics: Business Process Management \| IT Best Practices \| IT Infrastructure \| IT Service Management \| IT Systems \| ITIL \| Standards

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