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		Oracle Vertical CRM Applications: Realizing Business Benefit Through Industry Best Practices This IDC white paper explores the benefits of employing a vertical CRM application based on industry best practices. Learn challenges, opportunities and benefits of vertical applications as well as advice for industry-specific solutions.	sponsored by Oracle Corporation

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	Podcast: Selling the CIO on Business Services sponsored by Alcatel-Lucent PODCAST - This podcast with enterprise expert Gary Audin is designed to help service providers sell beyond connectivity. Posted: September 23, 2008 \| Premiered: September 22, 2008 Topics: Business Intelligence \| Business Management \| Business Service Management \| Business Systems \| CIOs \| Enterprise \| Networking

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