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	Enterprise telephony: IP PBX vs. UC software sponsored by SearchUnifiedCommunications.com VIDEOCAST - In this video interview, Burton Group Senior Consultant Ken Agress will examine how UC software is challenging the traditional IP-PBX and how telephony fits in the market evolution of unified communications. Posted: September 2, 2008 \| Premieres: September 25, 2008 Topics: Applications Management \| IP PBX \| Network Management \| Telephony Services

	KEYNOTE: Successful UC integration: Picking the path to adoption sponsored by SearchUnifiedCommunications.com WEBCAST - In this webcast, expert Blair Pleasant will discuss four UC deployment models that will help companies realize UC's value proposition -- whether they're looking to do small pilot program or deeply integrate UC into business processes across the board. Posted: September 2, 2008 \| Premieres: September 25, 2008 Topics: Internet \| IP Telephony \| Network Management \| Telephony Services \| Unified Messaging Systems

	Intelligent Call Handling - Optio Improves Customer Responsiveness sponsored by Cisco Systems, Inc. WEBCAST - Optio Software depends on Cisco Unified Communications to deliver more responsive customer service and better manage worldwide operations. Posted: February 22, 2008 \| Premiered: January 18, 2007 Topics: Call Center Management \| Call Center Services \| Call Center Software \| Call Centers \| Customer Service \| Operational Support Systems \| Telephony Services \| Telephony Systems \| Voice Communications Software

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