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		Unified Communications Is Inevitable - Are You in the Lead or Dragging Your Feet? Simplify IT - Here's How: This is the first webcast of a series that will assist you in developing your roadmap for implementation of UC and put you on the path to success.	sponsored by Dell, Inc.

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	Business Activity Monitoring: Process Control for the Enterprise sponsored by SL Corporation WHITE PAPER - This whitepaper discusses how lessons can be taken from traditional process monitoring applications and applied in today's more complex multi-dimensional environments. Posted: May 19, 2008 \| Published: February 12, 2008 Topics: Applications Management \| Applications Management Services \| Business Intelligence \| Integration \| Network Monitoring \| Network Monitoring Software \| Network Performance \| Network Performance Management Software \| Supply Chain Management \| Visualization

	Business Services Management (BSM) for TIBCO® Users: Extending Visibility across Your TIBCO Infrastructure and Beyond sponsored by SL Corporation WHITE PAPER - This paper discusses how BSM provides real-time situational awareness about IT operations, linking the availability and performance status of IT infrastructure to business-oriented services and processes. Posted: May 19, 2008 \| Published: April 1, 2008 Topics: Application Performance Management \| Applications Management Services \| Business Service Management \| Business Service Management Software \| Databases \| IT Infrastructure \| SOA \| Visualization

	Taking the Guesswork out of ITIL sponsored by Netuitive, Inc. WHITE PAPER - ITIL Service Delivery provides the processes for identifying, planning and provisioning IT services, while Service Support addresses the day-to-day support and maintenance of these services. Posted: April 21, 2008 \| Published: April 1, 2008 Topics: Application Portfolio Management \| Applications Management Services \| Business IT Alignment \| Capacity Management \| CMDB \| Financial Management \| IT Service Management \| ITIL \| Quality of Service \| SLA

	A Unique Approach to Reducing MTTR sponsored by NetScout Systems, Inc. WHITE PAPER - Read this paper to find out how to reduce troubleshooting and downtime caused by network and applications problems. Posted: November 12, 2007 \| Published: November 7, 2007 Topics: Application Monitoring \| Application Performance Management Software \| Applications Management \| Applications Management Services \| Applications Management Software \| Network Performance Management Software \| Troubleshooting

	Subscriber Data: How Service Providers Can Mine the Gold Buried in Their Networks sponsored by Alcatel-Lucent WHITE PAPER - This white paper discusses how customer information or subscriber data is an important asset to be managed. Learn how service providers can use subscriber data as a foundation to generate new revenue streams and strengthen their brand. Posted: September 10, 2007 \| Published: March 1, 2007 Topics: Application Deployment \| Application Development \| Applications Management Services \| Inventory Management \| Inventory Management Software \| Telecommunications Industry \| Telecommunications Networks

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