WHITE PAPER - This paper explains how asset discovery, and AssetWise Discovery software, plays a vital role in raising help desk efficiency while maintaining customer satisfaction and resolving problems effectively.
Posted: August 19, 2008 | Published: August 19, 2008


Topics:  Application Life-Cycle Management | Asset Management (Finance) | Business Process Management | CRM | Customer Satisfaction | ERP | Help Desks | IT Services | ITIL | Productivity

WHITE PAPER - This whitepaper provides an overview of what performance attribution is and how it works. It also analyzes two of the most commonly used attribution models in their approach and in the results they yield.
Posted: August 7, 2008 | Published: August 1, 2008


Topics:  Asset Management (Finance) | Asset Management Services | Benchmark Testing | Indexing (Information Management) | Investments | Model Driven Architecture | Political Environment | Portfolio Management (Finance) | Project Portfolio Management

WHITE PAPER - This whitepaper explains why automated reconciliation is quickly evolving into a competitive necessity. The costs associated with manual reconciliation, the benefits from automation, and the best reconciliation workflow model will all be discussed.
Posted: July 10, 2008 | Published: July 1, 2008


Topics:  Asset Management (Finance) | Best Practices | Budgeting | Customer Service | Market Trends | Portfolio Management (Finance) | Risk Assessment | Risk Management | Workflow Management Coalition

WHITE PAPER - This Asset Management Operations and Compensation Survey conducted by Advent Users Group and Advent Software was taken by over one hundred investment firms. Technology, operations and compensation were the three key areas covered in the survey.
Posted: July 10, 2008 | Published: July 1, 2008


Topics:  Asset Management (Finance) | Asset Management Services | Compensation | CRM | Employee Monitoring | Investments | Outsourcing | Strategic Planning | Surveys

WHITE PAPER - Accruent, a leading real estate management solution provider, has acquired FAMIS Software Inc. a pioneer of facilities management solutions, in all-cash transaction.
Posted: June 9, 2008 | Published: March 1, 2008


Topics:  Asset Management (Finance) | Business Performance Management | Equipment Maintenance Management Software | Infrastructure Management | Maintenance Contracts | Project Management | Real Estate Industry

WHITE PAPER - The goal of this methodology is to provide an easy to understand approach to Chargeback.
Posted: February 27, 2008 | Published: February 1, 2008


Topics:  Asset Management (Finance) | Capacity Planning | Data Center Management | Network Appliances | Server Virtualization | Server Virtualization Software

WHITE PAPER - This Enterprise Management Associates (EMA) white paper explains key best practices in lifecycle management, uses these as a framework for functional comparison, and includes a cost comparison to determine overall solution value.
Posted: September 20, 2007 | Published: January 1, 2007


Topics:  Application Deployment | Asset Management (Finance) | Change Management | Enterprise Systems | Help Desk Management | Inventory Management | IT Asset Management | Patch Management | Remote Access Security | Reporting Software | Security Threats | Software Configuration Management