WHITE PAPER - This paper is meant to help operators embrace a new strategy for differentiating and competing successfully in a market characterized by flux.
Posted: November 17, 2008 | Published: November 17, 2008


Topics:  Business Models | Capacity Planning | Collaboration | IP | Outsourcing | Telecommunications Carrier Systems | Telecommunications Services | Telephony Systems

WHITE PAPER - Written for technology decision makers in midsize companies, renowned IDC analyst Ray Boggs leverages recent research studies to provide fresh insight on the changing midmarket telephony environment.
Posted: November 13, 2008 | Published: November 13, 2008


Topics:  Communications Networks | Communications Software | IP | IP Telephony | Sales | SMBs | TCO | Telephony Systems

WHITE PAPER - As companies with aging voice infrastructures face end of life considerations, there has been a tendency to delay migration planning based upon un-examined fears and exaggerated risks associated with the current capabilities of IP Telephony.
Posted: November 13, 2008 | Published: November 13, 2008


Topics:  IP Telephony | Network Service Providers | PBX | Productivity | Risk Assessment | Risk Management | TCO | Telephony Systems | Unified Messaging

WHITE PAPER - Read this paper to learn the history and current application of RS-232, a standard that refers to two classes of devices: Data Terminal Equipment and Data Circuit Terminating Equipment.
Posted: October 14, 2008 | Published: October 11, 2008


Topics:  Data Communications Services | Modems | Network Management | Routers | Software | Switches | Telephony Systems | Training and Educational Services | Troubleshooting

WHITE PAPER - The adoption of uplift modeling requires operators to embrace fully the use of systematically randomized control groups, and commits them to using sophisticated, modern uplift modeling methods.
Posted: October 8, 2008 | Published: October 8, 2008


Topics:  Best Practices | Business Intelligence | Customer Satisfaction | ERP | Mobile Workers | Model Driven Architecture | Systems Management | Telephony Services | Telephony Systems

WHITE PAPER - This document discusses how a company can integrate Microsoft's Unified Communication (UC) services with their existing telephony system.
Posted: September 3, 2008 | Published: August 29, 2008


Topics:  PBX | SIP | Telephony Services | Telephony Systems | Unified Messaging

WHITE PAPER - This white paper talks about video conferencing in today's communication environment, and gives an overview of RADVISION's solutions that will help to improve your company's productivity and save money.
Posted: August 22, 2008 | Published: August 22, 2008


Topics:  Communications Networks | IP | IP Videoconferences | IP Videoconferencing Hardware | IP Videoconferencing Services | IP Videoconferencing Software | Teleconferences | Teleconferencing Software | Telephony Systems | Video Chat Software | Videoconferences | Videoconferencing Systems

WHITE PAPER - VoIP is a new communications technology that brings with it several new capabilities that really change the meaning of the term telephone call. This guide will give you a better understanding of VoIP so you can see what it can do for your business.
Posted: August 7, 2008 | Published: August 1, 2008


Topics:  DSL | Networking | Small Businesses | Telephony Services | Telephony Systems | Voice Communications Hardware | Voice Communications Software | VoIP

WHITE PAPER - Avaya moves customers toward Unified Communications to support complex and flexible work environments. The consultative process begins with a business assessment to understand the communication patterns, and to see where business processes slow down.
Posted: July 1, 2008 | Published: June 1, 2008


Topics:  Collaboration | Instant Messaging | Mobile Device Management | Mobile IP | Mobile Workers | Telephony Systems | Unified Messaging | Virtual Offices | WAN | Wireless Networks

WHITE PAPER - This paper highlights research from IDC Senior Research Analyst Nora Freedman and advice on what needs to happen before you start the UC journey. It takes a closer look at what's involved in making sure your infrastructure meets the basic requirements
Posted: June 19, 2008 | Published: June 1, 2008


Topics:  Business Intelligence | IP Networks | Telephony Systems | Unified Messaging | Videoconferencing Services | VoIP

WHITE PAPER - This white paper reviews a recent study which integrated voice over Internet protocol (VoIP) into the production enterprise environment, giving employees av opportunity to experience the benefits that VoIP and unified messaging bring to the workplace.
Posted: September 5, 2007 | Published: February 1, 2006


Topics:  Enterprise Computing | IT Managers | IT Spending | Network Management | Network Operating Systems | Network Security | TCO | Telephony Systems | Unified Messaging | Voice Communications Software | VoIP

WHITE PAPER - Castelle's FaxPress Premier and FaxPress Enterprise fax servers provide an ideal scan in, fax out solution for a variety of copier, scanner and MFP devices.
Posted: May 24, 2006 | Published: May 1, 2006


Topics:  Active Directory | Content Archiving | Fax Boards | Fax Server Hardware | Fax Services | Network Convergence | ROI | Telephony Systems