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		IT Benefits of an Integrated Solution View this webinar to find out how Enteo Client Lifecycle is being added to HEAT, Remedy, and Footprints as well as other Service Desk Platforms.	sponsored by FrontRange Solutions Inc.

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	The Truth About Outsourcing Help Desk sponsored by ABS Associates, Inc. WHITE PAPER - There are many "myths" that prevent companies from believing a third-party vendor can provide the help desk solution that best fits their needs. In order to uncover fact from fiction, let's take a closer look at ten common myths about hel... Posted: May 19, 2006 \| Published: May 1, 2006 Topics: Help Desk Management \| Help Desk Management Services \| Help Desks \| ITIL \| Technical Support Staff

	Help Desk Warning Signs: Is it Time to Consider Outsourcing? sponsored by ABS Associates, Inc. WHITE PAPER - There are many warning signs that indicate your organization might not be operating at its best. Even a help desk that receives minimal user complaints and experiences low call volumes can project signals that scream, "Danger ahead!" Learn the... Posted: September 19, 2005 \| Published: September 1, 2005 Topics: Help Desk Management \| Help Desk Management Services \| Help Desks \| IT Outsourcing Services \| Outsourcing \| Productivity \| SLA \| Vendor Selection

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