WHITE PAPER - In every organization there are wasteful activities, both in operations and in communications. Seldom, however, are these activities conveniently labeled as wasteful, nor do these activities standout and beg for improvement. In fact...
Posted: October 24, 2008 | Published: March 13, 2008


Topics:  Collaboration | Training | Video Services | Video Systems | Video-over-DSL | Videoconferences | Videoconferencing Software | Videoconferencing Systems

WHITE PAPER - This eBook discusses nine eProcurement best practices. It also demonstrates how they will help you reduce environmental waste while implementing and managing your Green purchasing program.
Posted: September 30, 2008 | Published: September 26, 2008


Topics:  Benefits | Best Practices | CRM | eProcurement | ERP | Internal Controls | Supplier Management | Systems Integration | Training

WHITE PAPER - This survey explains the actual costs incurred by 35 U.S. organizations that lost confidential information and had a regulatory requirement to publicly notify affected individuals.
Posted: September 24, 2008 | Published: September 24, 2008


Topics:  Data Encryption | Data Security | Financial Services | IT Managers | ROI | Training

WHITE PAPER - This paper explains the rationale behind the need to have in place a solid change management program in support of an ERP initiative or other growth and expansion initiative.
Posted: September 22, 2008 | Published: September 22, 2008


Topics:  Best Practices | Change Management | ERP | Manufacturing | ROI | Training

WHITE PAPER - The report examines how to increase adoption of BI tool licenses and how to increase usage once those licenses are deployed. It also discusses best practices and pitfalls for deploying, reporting, and analysis tools on an enterprise basis.
Posted: September 12, 2008 | Published: September 11, 2008


Topics:  Best Practices | Business Intelligence | Change Management | Dashboards | Financial Services | Project Management | Training

WHITE PAPER - This report is the result of a study taken by 87% of IT executives on the best way to manage the service of business critical applications to measure performance at the end-user level. Read this to learn the best practices in performance management.
Posted: September 9, 2008 | Published: September 9, 2008


Topics:  Application Performance Management | Best Practices | CRM | Performance Testing | ROI | Training | User Experience

WHITE PAPER - Often ERP implementations fail to recognize the need for enterprise level governance until post-implementation issues have highlighted the gap between IT oriented governance and the governance needed for ERP. Read this Gartner report to learn more.
Posted: September 3, 2008 | Published: September 3, 2008


Topics:  Data Governance | Distribution Centers | ERP | ERP Software | Manufacturing Software | Quality Control | Security | Supply Chains | Testing | Training | Warehouse Management

WHITE PAPER - This e-zine issue explains the direct benefits of implementing a SAP virtualization plan. It compares virtualization platforms, highlights common problems, and offers tips to leverage hardware-assisted memory virtualization.
Posted: August 20, 2008 | Published: August 18, 2008


Topics:  Best Practices | Change Management | Data Centers | Disaster Recovery | LAN | Server Virtualization | Software | Testing | Training

WHITE PAPER - This paper explains the anatomy of a desktop and things you need to consider when you move from a Microsoft® Windows®-based desktop to the Linux alternative offered through the IBM® Open Collaboration Client Solution (OCCS).
Posted: August 20, 2008 | Published: August 20, 2008


Topics:  Collaboration | File Formats | Linux | Linux Desktop Environment | Training

WHITE PAPER - This whitepaper discusses a different culture that is developing for learning and training departments. This new cultures prime concern is meeting monetary and fiscal targets.
Posted: August 15, 2008 | Published: August 15, 2008


Topics:  Customer Service | eLearning Software | Employee Monitoring | ROI | Staffing | Training

WHITE PAPER - This white paper details how to go beyond HIPAA by showing how to use HIPAA as the starting point for your security program, and then using best practices and Lumension Security solutions to improve your overall security posture.
Posted: August 15, 2008 | Published: August 15, 2008


Topics:  Compliance Best Practices | Data Centers | Health Care Applications Software | Health Care Industry | HIPAA | Payment Card Industry | Payment Card Industry Data Security Standard Compliance | Risk Assessment | Sarbanes-Oxley Compliance | Security Policies | Training

WHITE PAPER - E2E SI define as a "golden thread" that elegantly ties together all deployment lifecycle phases, weaving project work packages and workflows together for maximum efficiency and making IPTV deployments and enhancements predictable.
Posted: August 5, 2008 | Published: January 1, 2007


Topics:  IPTV | Network Management | Testing | Training | User Experience

WHITE PAPER - A well-managed communications infrastructure means your business reaches its goals AND stays ahead of the competition. In this Quest white paper, learn to improve business performance with a successful unified communications implementation. Read it today.
Posted: August 5, 2008 | Published: May 1, 2008


Topics:  Business Processes | Disaster Recovery | Regulatory Compliance | Training | Unified Messaging | Unified Messaging Systems | VoIP

WHITE PAPER - This paper discusses various technologies that can help IT managers plan and implement a more comprehensive and effective strategy for expanding data center capabilities while reducing power consumption.
Posted: July 24, 2008 | Published: June 1, 2006


Topics:  Best Practices | Collaboration | Data Centers | IT Managers | Software | Training | Vendors | VMware

WHITE PAPER - This handbook provide legal professionals with insights into the ins and outs of eDiscovery and offers recommendations on how to develop a proactive approach to litigation readiness.
Posted: July 15, 2008 | Published: January 1, 2006


Topics:  Best Practices | Electronic Discovery | Electronic Discovery Software | Email | Legal Environment | Legal Services Industry | Training