Personalization IT Reports, Webcasts and White Papers

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		How to Build and Maintain High Performing Web Applications in the Web 2.0 Era Web 2.0 technologies such as AJAX and Flash promise a strategic advantage and a radically different customer experience - Customer Experience 2.0. With rich interfaces, live data, and instant feedback, applications based on these techno...	sponsored by Keynote Systems

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	Is Your Network Ready? - Meeting the Challenges of Today's New Communications Environment sponsored by Alcatel-Lucent WHITE PAPER - Demand for new, blended services by consumers and enterprise customers is driving service providers to deploy next generation, IP-based networks. This paper examines the steps you'll need to follow to ensure success in completing network transformatio Posted: August 22, 2008 \| Published: August 22, 2008 Topics: Customer Service \| Email \| IP Networks \| MPLS \| Network Management \| Personalization \| Program Management \| Telecommunications Industry \| WAN

	Desktop Delivery: Making Desktop Virtualization Work sponsored by Citrix WHITE PAPER - This whitepaper discusses Desktop Virtualization and the impact on desktop management. It explores the challenges for desktop management in a pre-Desktop Virtualization world and issues that are not well addressed by Desktop Virtualization. Posted: August 20, 2008 \| Published: August 20, 2008 Topics: Desktop Management \| Help Desks \| Password Management Software \| Passwords \| Personalization \| ROI \| Security Software \| TCO

	The Messaging Innovation Imperative: The Rise of Individualized RSS as Personalized Messaging Medium sponsored by Silverpop Systems Inc. WHITE PAPER - This whitepaper explains how Individualized Really Simple Syndication (IRSS) is subscriber-centric, allowing end users to easily express their preferences for distinct content categories and/or receive feeds that are tailored to them. Posted: August 12, 2008 \| Published: January 1, 2005 Topics: Email Marketing \| Password Management \| Password Management Software \| Personalization \| RSS \| Security Architectures \| SMTP \| Windows Vista

	How Top Retailers Use Transactional Email: Silverpop Study Reveals Revenue-Boosting Tactics sponsored by Silverpop Systems Inc. WHITE PAPER - Transactional emails are those which companies send to customers to confirm a purchase, notify shipping dates, deliver warranty information and it also provide marketers a rich opportunity to develop strong customer relationships. Posted: August 8, 2008 \| Published: January 1, 2006 Topics: Best Practices \| Business Intelligence \| Customer Service \| Email Marketing \| HTML \| Personalization

	Taming Transactional Email: Tips to Gain Control and Determine If Outsourcing Makes Sense sponsored by Silverpop Systems Inc. WHITE PAPER - This white paper reviews the key steps necessary to implement a transactional email marketing campaign. It also recommends methods to ease the pain of implementation while improving the results. Posted: August 8, 2008 \| Published: January 1, 2007 Topics: CRM \| Customer Service \| Email Marketing \| Messaging Software \| Online Shopping \| Outsourcing \| Personalization \| Retail Trade Industry \| Sales \| Shopping Cart Software

	Enterprise Personalization for the Insurance Industry sponsored by Exstream Software WHITE PAPER - In today's highly competitive environment, providing timely and relevant policyholder communications is critical. Exstream Software's Dialogue enterprise personalization solution allows insurers to create, manage, and deliver the fu... Posted: April 24, 2008 \| Published: April 1, 2004 Topics: CRM \| Financial Services \| Hardware \| Insurance Industry \| Personalization \| Software

	Improving Customer Experience in the Insurance Industry - Leveraging the Power of an Enterprise Personalization Platform sponsored by Exstream Software WHITE PAPER - The purpose of this paper is to discuss the importance of an enterprise personalization platform that streamlines front-end and back-end document creation processes for straight-through processing, while allowing you to leverage custome... Posted: April 24, 2008 \| Published: August 1, 2006 Topics: Customer Satisfaction \| Customer Service \| Insurance Industry \| Personalization \| Regulatory Compliance

	Why Business Rules: A Case for Business Consumers of Information Technology sponsored by ILOG, Inc. WHITE PAPER - This paper examines the relationship between business and IT groups within the typical enterprise and explores how the implementation of a Business Rules Management System (BRMS) allows both groups find common ground. Posted: April 10, 2008 \| Published: March 1, 2006 Topics: Key Performance Indicators \| Personalization \| Policy-Based Network Management \| Software Developers \| Software Development Methodologies \| Software Development Tools \| Testing

	Meeting the Challenges of Supply Chain Management sponsored by Modus Link WHITE PAPER - As brand owners accelerate new product introductions globally and strive to promote customer brand loyalty, the challenge to optimize the supply chain becomes increasingly more complex. Posted: February 27, 2008 \| Published: February 27, 2008 Topics: Personalization \| Product Life Cycles \| Supply Chain Management

	Removing Internet Anonymity Barriers with IP Intelligence sponsored by Digital Element WHITE PAPER - NetAcuity IP Intelligence technology provides an excellent way to non-invasively gather new intelligence about the online universe, and Digital Element delivers the de facto standard in IP Intelligence. Posted: January 31, 2008 \| Published: January 1, 2007 Topics: Content Delivery \| Domain Name Systems \| IP Addresses \| Localization \| Online Advertising \| Personalization \| Search Engine Marketing \| Web Analytics \| Web Analytics Software \| Web Identities

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