WHITE PAPER - The need for a Compliant Records Management Program is evident daily in all industries. This paper outlines a practical path for driving your existing records management practices from sub-standard to stellar, from company-threatening to compliant.
Posted: September 19, 2008 | Published: September 19, 2008


Topics:  Business Continuity Planning | Content Management | Data Auditing | Data Governance | Records Management | Sarbanes-Oxley Compliance | Staffing

WHITE PAPER - To make sure that your company can survive and prosper in this new world, you need to find ways to hire qualified people, keep the people you have, and avoid relying on new bodies to solve problems.
Posted: September 19, 2008 | Published: September 17, 2008


Topics:  Business Intelligence | Business Process Management | Enterprise Content Management | Human Resources Services | Outsourcing | Staffing

WHITE PAPER - This white paper discusses the important benefits that business Instant Messaging (IM) can provide to any sized organization, the risks faced from unmanaged use of IM, and the factors that must be addressed as organizations plan their upgrade.
Posted: September 4, 2008 | Published: September 4, 2008


Topics:  Benefits | Best Practices | Instant Messaging | IT Managers | Security | Software as a Service | Staffing | Supply Chains

WHITE PAPER - This paper examines how Call Centers in a number of industries have been able to significantly improve agent performance while reducing cost by using Agent Power Planning and Scheduling from Desk flex.
Posted: September 1, 2008 | Published: August 28, 2008


Topics:  Call Center Management | Call Center Software | Contact Center Workforce Management | Contact Center Workforce Management Software | Help Desks | Service Level Management | Staffing

WHITE PAPER - This whitepaper discusses a different culture that is developing for learning and training departments. This new cultures prime concern is meeting monetary and fiscal targets.
Posted: August 15, 2008 | Published: August 15, 2008


Topics:  Customer Service | eLearning Software | Employee Monitoring | ROI | Staffing | Training

WHITE PAPER - Finding the right applicant tracking system that meets all the needs of your organization can be an overwhelming task. This document is designed as an educational tool to guide your organization in the search for the proper solution.
Posted: July 17, 2008 | Published: July 17, 2008


Topics:  Best Practices | Human Resources Software | Recruiters | Recruiting Services | ROI | Staffing

WHITE PAPER - This paper explores the implications of the emerging economic slowdown for IT and telecom managers and lays out strategies for proactively managing through the downturn.
Posted: July 1, 2008 | Published: May 1, 2008


Topics:  Budgeting | IP Telephony | IT Industry | IT Service Management | Management Service Providers | Operational Support Systems | ROI | Staffing | Telecommunications Industry

WHITE PAPER - This white paper explains how MicroStrategy's enterprise strength, scalable platform and self-service technology enable organizations to achieve pervasive BI at the lowest industry ownership costs.
Posted: June 9, 2008 | Published: June 1, 2008


Topics:  Business Intelligence Software | Data Warehouses | Downtime | IT Infrastructure | Reporting Software | ROI | Staffing | TCO | Training

WHITE PAPER - Compliance with labor regulations requires an end-to-end workforce optimization solution that optimizes the entire workforces supply chain. Learn how to achieve enterprise-wide compliance.
Posted: March 19, 2008 | Published: January 1, 2005


Topics:  Compensation | Employment Law | Regulatory Compliance | Risk Assessment | Staffing | Supply Chains | Time and Attendance Software | Workforce Management Software

WHITE PAPER - Small and mid-sized businesses: Learn you can tap into - and manage - the full potential of every employee. Read the free small business eGuide, "Changing the Game: 4 Ways to Unlock Your Employees' Performance Potential."
Posted: February 8, 2008 | Published: January 1, 2007


Topics:  Best Practices | Compensation | Leadership | Management Training | Productivity | Staffing | Workforce Planning

WHITE PAPER - Small and mid-sized businesses: Discover how to make your company's employee review process easier-and more effective-with the free eGuide, "The Secret to Effective, No-Hassle Performance Reviews."
Posted: February 8, 2008 | Published: January 1, 2007


Topics:  Best Practices | Compensation | IT Workforce | Leadership | Management Training | Staffing | Workforce Planning

WHITE PAPER - This analyst report explains that when a learning strategy is linked with a human capital strategy the results can be significant. Read this paper to learn how to link learning and training initiatives to form a broader human capital strategy.
Posted: November 1, 2007 | Published: November 3, 2005


Topics:  Educational Software | eLearning | eLearning Software | Employee Monitoring | Human Resources Service Providers | LMS | Staffing | Training and Educational Services

WHITE PAPER - This paper details the results of a survey of more than 200 employees from a wide range of organizations, aimed to discover if there is a disconnect between employer's training opportunities and employee's learning needs.
Posted: November 1, 2007 | Published: November 1, 2007


Topics:  eLearning | eLearning Software | Employee Monitoring | Knowledge Management | Sales | Staffing | Training and Educational Services

WHITE PAPER - Technology-based learning enables organizations to reach more employees, improve training and yield positive results over an extended period of time. Learn more about the benefits of e-learning in this whitepaper.
Posted: November 1, 2007 | Published: August 1, 2007


Topics:  Careers | eLearning | eLearning Software | Employee Monitoring | Executive Management | Leadership | Staffing | Training and Educational Services