WHITE PAPER - The market for business intelligence platforms is moving away from a position dominated by pure-play vendors. This paper discusses why this is being driven by a trend for consolidation, from several large application and software infrastructure vendors.
Posted: August 10, 2008 | Published: February 1, 2008


Topics:  Application Development | Business Intelligence | Dashboards | Interactive Media Applications Software | Spreadsheets | Surveys | Vendors

WHITE PAPER - This whitepaper surveys reconfigurable optical add-drop multiplexer (ROADM) technologies, network architectures, and highlights the ECI Telecom approach to implementing a fully flexible dense wavelength division multiplexing (DWDM) network.
Posted: July 22, 2008 | Published: July 1, 2008


Topics:  DWDM | Inventory Management | Network Design | Network Management | Optical Storage Devices | Software | Surveys | Switches

WHITE PAPER - This Asset Management Operations and Compensation Survey conducted by Advent Users Group and Advent Software was taken by over one hundred investment firms. Technology, operations and compensation were the three key areas covered in the survey.
Posted: July 10, 2008 | Published: July 1, 2008


Topics:  Asset Management (Finance) | Asset Management Services | Compensation | CRM | Employee Monitoring | Investments | Outsourcing | Strategic Planning | Surveys

WHITE PAPER - This survey highlights the importance of the contact center experience and the direct impact it can have on revenue and consumer loyalty, it also reveals some interesting trends in consumer expectations.
Posted: March 25, 2008 | Published: January 1, 2007


Topics:  Consumers | Contact Management | Contact Management Software | Customer Loyalty | Customer Self-Service | Email | Email Software | Internet Chat | SMS | Surveys

WHITE PAPER - Download the new business paper, The intelligent Customer Front Door: Rolling Out the Red Carpet for Increased Customer Satisfaction and discover how your contact center can actually anticipate customers' needs and allow them to control the interaction.
Posted: March 24, 2008 | Published: March 1, 2008


Topics:  Contact Centers | Contact Management | CRM Services | Customer Profiles | Customer Service | Surveys | User Experience

WHITE PAPER - This report is fourth in a series of quarterly surveys to TechTarget's IT Research Panel. Respondents' preferences for media consumption and technology marketing solutions are compared to initial benchmarks and trends established in our pre...
Posted: March 6, 2008 | Published: March 1, 2008


Topics:  Blogs | Business IT Alignment | Information Technology Professionals | IT Spending | Market Trends | Newsletters | Podcasts | Search Engines | Surveys | Vendor Selection | Webcasts | White Papers | Wikis

WHITE PAPER - This report is third in a series of quarterly surveys to TechTarget's IT Research Panel. Respondents' preferences for media consumption and technology marketing solutions are compared to initial benchmarks and trends established in our previous...
Posted: October 19, 2007 | Published: October 1, 2007


Topics:  Blogs | Business IT Alignment | Information Technology Professionals | IT Spending | Market Trends | Newsletters | Podcasts | Search Engines | Surveys | Webcasts | White Papers | Wikis

WHITE PAPER - This report shows an unexpected tendency in technology buying research toward software downloads as the top online media type used by technology professionals - coupled with high usage and effectiveness rankings for attending live conferences.
Posted: March 23, 2007 | Published: March 1, 2007


Topics:  Business IT Alignment | Hardware Selection | IT Spending | Market Trends | Marketing Literature | Software Selection | Surveys | Vendor Selection