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	Service Management: Identify and Leverage Your Existing Service Life Cycles sponsored by IBM WHITE PAPER - This white paper shows the progression of service management since the 1990s. It will discuss the hidden service life cycles and how to make them work once they are visible. Learn how to improve services and better align IT with business objectives. Posted: August 13, 2008 \| Published: March 1, 2008 Topics: Applications Management \| Customer Service \| Dashboards \| IT Service Management \| ITIL \| Partnerships \| Supplier Management \| Top-Down Design

	Is There Any Strategy in Your Strategic Plan? sponsored by Actuate Corporation WHITE PAPER - Strategy is the common thread of an integrated planning and management system. Read this paper and learn the best processes for developing strategic themes and how to see results from your vision. Posted: May 20, 2008 \| Published: May 1, 2008 Topics: Business Processes \| Customers \| Financial Management \| Management System \| Strategic Planning \| Top-Down Design \| Value Chains

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